General ResponsibilitiesThe Merchant Solutions Advisor is responsible for developing relationships with clients across a variety of industries that need merchant processing solutions in the west side of Puerto Rico. Develop prospects via referral basis or identify potential business opportunities through "cold calls" or "canvassing" targeted industries and regions. Adopts a consultative approach to ensure that solutions provided allow clients to process payments in an effective and cost-efficient manner. Develops and maintains relationships with assigned Banco Popular Branches, Small Businesses, and other assigned partners across a geographic footprint and supports bringing the Evertec suite of merchant services solutions to clients to close business opportunities. Advises existing and potential clients on debit and credit card processing solutions including but NOT limited to: POS Solutions, ATH Movil and/or Checkout Payment gateway. Manage the existing portfolio of merchant clients looking for ways to examine the business, drive more volume, deploy more product and responsibly retain and grow revenue. Demonstrates, maintains a deep understanding and broad knowledge of merchant pricing, software, gateways, security as well as expert industry knowledge in Retail, Restaurant, Business to Business and other potential business segments. Analyzes potential clients current fee structure for card processing and offers effective solution alternatives to improve their payment processing function. Stays abreast of latest Payment Solutions, market trends, equipment, and best practices to "up-sell" new technologies and features while strengthening client retention. Monitor industry competitors, new products, and market conditions. Trains new customers and their staffs on payment processing methods and equipment use. Ensures execution of all key controls including but not limited to SOX controls for role as per assigned roles within established procedures and within approved delegation of authority and authorized limits. Responds to and reviews all escalations or deviations that may be brought to his or her attention. Reports any exceptions to established internal controls and documents any employee. Education and Experience Required•Bachelor's degree (B. A.) in Business Administration from an accredited four-year college or university.•Three (3) to Five (5) years of experience in merchant/payment solutions.•Must have a consultative approach to offer encompassing payment/technical solutions to satisfy client's payment needs.•Must be available to attend the Northwest area clients and prospects. Knowledge and Skills Required• Excellent sales skills: Ability to convince others to buy merchandise/goods or change their minds or actions.• Strong persuasion skills: Ability to question, influence, and change others' minds and behaviors when the proposed course of action is not according to the plan.• Excellent presentation development and delivery skills.• Excellent interpersonal skills.• Fully bilingual: Ability to communicate effectively, both orally and written in Spanish and English.• Exceptional active listening skills.• Thinks outside the box to address technical issues and business-related situations.• Knowledge of principles and methods for showing, promoting, and selling products or services; this includes marketing tactics, product demonstration, sales techniques, and sales control systems.“Evertec Group, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, marriage, sexual orientation, gender identity, national origin, age, genetic information or condition, political affiliation, religious ideology, being a victim or perceived victim of domestic violence, sexual assault, or harassment, serving or having served in the Armed Forces of the United States, disability status, or any other protected category by Puerto Rico or US Federal law. EEO is the Law Poster. If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, please contact the People & Culture Department in advance at (787) 759-9999 or send an email to [email protected] in order to accommodate your special needs. Evertec is an employer with E-Verify to verify the eligibility for employment of all the new employees. Participation Poster. Drug-free company. Equal Employment Opportunity/ Affirmative Action for Women/Veterans/People with Disabilities.”