Careers at Unity Health Network, part of the Optum and UnitedHealth Group family of businesses. Unity Health Network is the largest independent physician network in Northeast Ohio. Our infrastructure enables us to provide extensive primary care services and diverse specialty care offerings while removing non-medical business functions from our clinical staff, allowing them to concentrate on care delivery. Our team is growing, and we are looking for more health care professionals who want to be part of an organization that is driven by excellence. You can be part of a dedicated health care team that provides high quality and timely patient-centered services. In return, we will provide you with competitive opportunities that are driven to change the future of health care delivery and your career. Come develop your potential and start doing your life’s best work.(sm)

　　The Medical Secretary provides support to the ENT department and performs a full range of administrative medical support services while ensuring the highest level of patient care and satisfaction. Responsibilities include appointment scheduling, patient registration, answers incoming calls and performs other related clerical functions.

　　Primary Responsibilities:

　　Scheduling surgeries for providers

　　Taking messages for providers and handling forms: FMLA/Disability

　　Prepping charts, scanning documents

　　Verifies patient insurance coverage and eligibility utilizing computer-based patient registration / scheduling system

　　Documents appropriate information in patient’s charts using an electronic medical records system

　　Completes and maintains physician’s schedules, coordinating patient visits and medical procedures

　　Ensures insurance authorizations are obtained and services are covered in full, communicating information with patients as needed

　　Obtain prior authorizations for imaging and surgeries

　　You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

　　Required Qualifications:

　　1+ years of experience working in a healthcare environment

　　Proficiency with the use of PC, typing capabilities, and comfort with various software applications such as Microsoft Word and Outlook

　　Preferred Qualifications:

　　Medical secretary office experience

　　Experience utilizing electronic medical records

　　Proven excellent customer service skills and ability to multi-task necessary

　　At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission .

　　Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law .

　　OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.