Become a part of our caring community and help us put health first

　　The Medical Records Retrieval Representative (Risk Adjustment Representative 2) travels to provider offices within the Binghamton and Western NY region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff.

　　Travels up to 100% in assigned territory and other areas as needed. Travel will consist of driving to locations close to your home in the area of Binghamton and Western NY , as well as traveling to locations that require overnight travel for up to a week at a time.

　　Collaborates with provider offices through phone calls and visits.

　　Uses multiple EMR systems to access records following all HIPAA guidelines.

　　Uses a laptop computer, portable scanner, and external thumb drive to retrieve medical records which will be uploaded into a database.

　　Schedules appointments and visits to physician offices in a timely, efficient manner to meet all deadlines.

　　Will assist with regional phone calls and administrative projects as needed.

　　In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

　　Medical Benefits

　　Dental Benefits

　　Vision Benefits

　　Health Savings Accounts

　　Flex Spending Accounts

　　Life Insurance

　　401(k)

　　PTO including 8 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time

　　And more

　　Use your skills to make an impact

　　Required Qualifications

　　2+ years' experience working with various EMR systems

　　2+ years' experience in a hospital or provider setting

　　Proficiency in all Microsoft Office applications, including Word, Excel and Teams

　　Strong ability to work independently

　　Strong written and verbal communication skills; strong analytical, organizational and time management skills

　　Must be available to travel up to 100% of the time

　　Must reside in NY state within one of the following counties: Steuben, Chemung, or Broome

　　Ability to travel overnight occasionally within the region (Northeast)

　　This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

　　Preferred Qualifications

　　Previous experience in a managed care setting

　　Familiarity with medical terminology and/or ICD-10 codes

　　Additional Information

　　This role will be located in the area of Binghamton or Western NY in the following counties - Steuben, Chemung, or Broome.

　　Work at Home/Remote Requirements

　　Work-At-Home Requirements

　　To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

　　At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

　　Wireless, Wired Cable or DSL connection is suggested.

　　Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)

　　Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

　　Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

　　Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

　　Our Hiring Process

　　As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

　　If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

　　If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

　　Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana's secure website.

　　#LI-LM1

　　Scheduled Weekly Hours

　　40

　　Pay Range

　　The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$37,200 - $51,200 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

　　Description of Benefits

　　Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

　　About us

　　Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

　　Equal Opportunity Employer

　　It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

　　Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.