Penn State Health - Penn State Health Community Medical Group

　　Location: US:PA:Lancaster

　　Work Type: Part Time

　　FTE: 0.50

　　Shift: Evening

　　Hours: Monday- Friday 3:00p - 8:00p, no weekends

　　Recruiter Contact: Melinda Anderson-Hawes at [email protected]

　　SUMMARY OF POSITION:

　　The Medical Office Associate provides front office support to the clinical operations team, and works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Duties include, answering and screening telephone calls, scheduling appointments, entering patient charges, payments along with third party billing information and other pertinent information. The priorities of the MOA position are patient registration, customer service and ensuring patient flow is optimal.

　　MINIMUM QUALIFICATION(S):

　　High school diploma or equivalent required.PREFERRED QUALIFICATION(S):

　　Prior experience working in a medical office preferred

　　6 months of customer service experience preferred

　　KNOWLEDGE, SKILLS, & ABILITIES:

　　Basic computer skills

　　Excellent interpersonal skills

　　Ability to effectively interact courteously with a variety of staff and patients

　　Ability to solve problems, or seek assistance from supervisor when necessary

　　Ability to operate a personal computer and general office equipment

　　Ability to maintain effective working relationships with other employees

　　Ability to lift 25 pounds

　　Occasional kneeling, pushing/pulling, and reaching

　　WHY PENN STATE HEALTH?

　　Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

　　For more information: https://this.pennstatehealth.org/#thisIsPennStateHealth

　　Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

　　Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

　　Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

　　Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

　　Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

　　Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

　　For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards

　　WHY PENN STATE HEALTH MEDICAL GROUP?

　　#WeAre committed to providing patient- and family-centered care to all patients —and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient’s healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future.

　　This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

　　Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email [email protected] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

　　Position Medical Office Associate - Lancaster Pediatric Outpatient Center

　　Location US:PA:Lancaster | Clerical and Administrative | Part Time

　　Req ID null