Medical Office AdminJob ID

　　2024-26575

　　Positions1

　　Job LocationUS-CO-Colorado Springs

　　TelecommuteLocation-Specific Position

　　FT/PTFull-Time

　　CategoryMedical Office ProfessionalsWhy Us?

　　With a mantra of Empowering Human Potential, Hanger, Inc. is the world'spremier provider of orthotic and prosthetic (O&P) services andproducts, offering the most advanced O&P solutions, clinicallydifferentiated programs and unsurpassed customer service. Hanger's PatientCare segment is the largest owner and operator of O&P patient care clinicsnationwide. Through its Products & Services segment, Hanger distributesbranded and private label O&P devices, products and components, andprovides rehabilitative solutions to the broader market. With 160 years ofclinical excellence and innovation, Hanger's vision is to lead theorthotic and prosthetic markets by providing superior patient care,outcomes, services and value. Collectively, Hanger employees touchthousands of lives each day, helping people achieve new levels of mobility and

　　Could This Be For You?

　　In this role, you will have the opportunity to provide administrativesupport to patients, fellow employees and referral sources through thecoordination and administration of the front office activities. The idealcandidate will have a background in an administrative role with strongcomputer proficiency, and customer service. Typical responsibilities includescheduling appointments, validating insurance and payment authorization,inputting claims, processing payments, performing account collections,conducting billing research and responding to telephone inquiries.

　　Your Impact

　　Responsible for patient appointment schedulingCreation of new patient charts and maintenance of patient recordsScanning and filing patient documents and ensuring complete and accurateinformationManaging incoming phone callsObtaining insurance authorizationProviding financial counseling for patients and posting over the counter(OTC) paymentsDaily document research on an electronic health/medical record system

　　Minimum Qualifications

　　Minimum Qualification:High school diploma or GED required.Requires less than 1 year of customer service, administration or relatedexperience.Must have, or be eligible to obtain, a valid driver's license anddriving record within the standards outlined within Hanger's Motor VehicleSafety Policy and Procedures.Preferred Qualifications and Experiences:At least 1-2 years of experience with EMR/electronic health/medical recordsystems (preferably NextGen and/or OnBase).Working knowledge of HIPAA and other medical insurance regulations andterminology for private payer, state and federal plans including coding,billing and reimbursement protocols.Associate's degree.Ability to type 40 correct words per minute.At least 2 years of computer and office equipment experience including MSOffice products (Word, Excel), e-mail and automated billing systems,facsimile machines, calculator, postage machine, copiers, etc.Basic administrative math accounting skills.Physical Requirements:While performing the duties of this job, the employee will regularly berequired to sit, walk and stand; occasionally bend or twist; regularlytalk and hear, both in person and by telephone; use hands to operatestandard office equipment; reach with hands and arms (to include reachingoverhead); and lift up to 25 pounds. Specific vision abilities required bythis job include close vision, distance vision and the ability to adjustfocus.

　　Additional Success Factors

　　Excellent organizational skills and the ability to manage multiple tasks(ex. multitasking) with a high degree of detail orientation while workingin a fast paced environment.Resourceful team player who excels at building trusting relationships withpatients, referral sources, and colleagues.Personable office professional whose streng hs include cultural sensitivityand an ability to build rapport with a diverse population in multiculturalsettings.Flexible team player who thrives in environments requiring ability toeffectively prioritize and juggle multiple concurrent projects in a fast pacedenvironment.