JOB PURPOSE:

　　Under the direction of the Medical Practice Manager, this position performs routine medical assistant functions as well as other required tasks. Under the supervision of the DTC Clinical staff Medical Assistant will perform venipuncture and finger blood, including drawing, capping, and labeling of blood specimens, as well as performing EKGs.

　　JOB RESPONSIBILITIES:

　　Performs all routine medical assistant functions with consistency, according to policy/best practice and expected service standards, while adhering to the participants’ right for privacy and dignity

　　Consistently and accurately takes and documents in the EMR participant’s blood pressure, pulse, temperature, height, and weight.

　　Draws blood and collects specimens according to Infection Control protocols, per MD order and consistent with all other established policies/best practices.

　　Processes specimens according to policy in preparation for pick-up

　　Identifies specimen correctly

　　Matches request form with specimen

　　Appropriately centrifuges specimens if required

　　Refrigerates specimen according to policy/acceptable practice

　　Accurately and without delay orders laboratory tests as per physician’s written orders

　　Tracks test results

　　Informs physician in writing of canceled lab tests

　　Schedules Home Draw Labs

　　Obtains applicable reports on an ongoing basis via software

　　Consistently tracks lab supply inventory and orders supplies as necessary while at all timed adhering to the approval process

　　At all times, fully stocks examination offices with all required medical supplies.

　　Performs EKGs according to policy/best practice and expected service standards while always adhering to participants’ rights.

　　Performs routine tests such as dipstick, blood finger stick glucose, and INR according to policy/best practice ad expected service standards while always adhering to participants’ rights.

　　At all times, provides services according to established safety procedures and infection control standards as per OSHA and CLHC Health Services policy and procedure and provides services with due regard for the health, safety, and well-being of the participant.

　　At all times, maintains strict confidentiality of any/all participant information.

　　Transports participants via wheelchair or accompanies ambulatory patients within the Pace Center to and from Diagnostic Treatment Center

　　Transfers and offers assistance during transferring of participants into and out of wheelchairs, toilets, beds, and other equipment (e.g., Hoyer lift)

　　Assist participants requiring help with toileting and other ADL care

　　Assist MD as requested, including translation and set up of equipment for examination and clean up when necessary

　　Understands that they are responsible for seeking feedback, instruction, and/or additional education with regard to any/all aspects of their job responsibilities that are not clear

　　Translate as needed

　　Assists with customer issues and grievances in a timely, accurate, and courteous manner. This includes working with the other departments to resolve the source of the problem(s).

　　Assist with the coordination of follow-up visits and transportation for participants coming into and departing from the medical practice

　　Provides coverage for the Front Desk Area as needed

　　Performs other related duties as assigned by the supervisor.

　　Weekly Hours: 40

　　Schedule: 8:00 AM - 5:00 PM | Monday - Friday

　　QUALIFICATIONS:

　　Education: High school diploma or equivalent. Medical technician training. Vision screening training.

　　Experience: At least 1 year of venipuncture experience, preferably with the elderly population. Must be computer literate.

　　License/Registration: Medical Assistant Certification (must be certified Phlebotomist); EKG .

　　Other:

　　Superior customer service skills, friendly, outgoing personality, tactful and courteous

　　Must possess strong interpersonal/people skills

　　Must embrace the role of a true “care-taker”

　　Must be able to work in a fast-paced environment

　　Must be able to use all equipment as dictated by the position

　　Must have the ability to concentrate on moderate details and adapt to frequent interruptions and changes

　　Must have the ability to attend to tasks lasting from 10-90 minutes

　　Must be self-directed with the ability to work with or without supervision

　　Must demonstrate the ability to establish a good rapport with participants and peers is essential

　　Must possess a pleasant telephone manner

　　Must be able to work weekends if required

　　We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

　　Salary Range (Min-Max):$22.8340/hour or $47,494.77 annually

　　Note: Position's wages are contingent upon terms and conditions outlined in the collective bargaining agreement.

　　CenterLight Healthcare is one of the oldest non-profit comprehensive healthcare organizations in the United States. We are a premier provider of home and community-based healthcare and services in the New York metropolitan area, serving all five boroughs of New York City, as well as Westchester, Nassau and Suffolk Counties.

　　Through CenterLight TeamCare, we offer comprehensive healthcare and other services that enrich the lives of our participants and let them live safely at home and in their communities. TeamCare, a program of CenterLight Healthcare, is the nation’s largest not-for-profit Program of All-Inclusive Care for the Elderly (PACE). Each day, our employees serve a richly diverse population of 3,300 participants, speaking 75 languages and dialects throughout our 14 facilities. Learn more at www.centerlightteamcare.org.

　　Need help creating an account? Contact CenterLight HR Helpline 347-640-6108.