Posting Details

　　Job Title Marketing Cloud Administrator

　　Department DL ONLINE COURSE DEVELOPMENT

　　Position Number FP467A

　　Location Remote

　　Job Summary

　　The Marketing Cloud Administrator is a subject matter expert in Salesforce Marketing Cloud. This individual will leverage deep understanding of the capabilities and functionality of Salesforce Marketing Cloud to lead the development of new initiatives, enhancements, operations, and production support for the platform reaching customers with multiple channel impact. This individual will partner with the Marketing & Outreach team on requirements for priority initiatives and lead the development, execution, and delivery of engagement using Marketing Cloud to support the needs of the Division of Digital Learning. This individual will respond to report and dashboard requests, working to resolve errors with functionality.

　　Position Type FullTime

　　Type of Recruitment General Public

　　Minimum Qualifications

　　Master’s Degree in Computer Science, Business IT, Computer Programming, or related field . Or a bachelor’s degree, in the same fields of study, with equivalent related experience to equate to a master’s degree may be substituted.

　　• Ability to connect to overall business strategy and design and execute on department strategy

　　• Able to build successful relationships with all levels of staff and management.

　　• Comfortable working independently in an evolving and changing environment

　　• Proven ability to create innovative solutions to solve customer and client challenges

　　• Strong research, troubleshooting, and problem-solving skills

　　• Comfortable working independently in an evolving and changing environment

　　• Ability to collaborate withing and across teams

　　• Understanding of third-party integrations

　　• Certifications for Marketing Cloud Admin, Marketing Cloud Email Specialist and/or Salesforce Admin

　　• Extensive experience with Journey Builder, Automation Studio, Web Studio, Email Studio and Audience Builder

　　• Experience with HTML , CSS , SQL , AMPscript, and API functions

　　• Experience with Google Analytics

　　• Experience with email marketing, including best practices

　　Preferred Qualifications

　　Conditions of Employment

　　This is a remote position.

　　Job Open Date 01/22/2024

　　Open Until Filled Yes

　　Application Review Date 01/29/2024

　　Job Close Date

　　Special Instructions to Applicants / Additional Materials Required

　　Please include resume, letter, and completed application.

　　Criminal Background Check The final candidate is required to complete a criminal history check.

　　Department Information

　　Equity Statement

　　It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

　　Reasonable Accommodation Request

　　If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

　　Pay Transparency Nondiscrimination Provision

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

　　ODU Statement

　　Old Dominion University, located in Norfolk, is Virginia’s forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia’s economy.

　　Applicant Documents

　　Required Documents

　　Resume

　　Cover Letter/Letter of Application

　　Optional Documents

　　Supplemental Questions

　　Required fields are indicated with an asterisk (*).