Career Area:

　　Sales

　　Job Description:

　　Your Work Shapes the World at Caterpillar Inc.

　　When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

　　Your application must be sent in English to be considered in the process.

　　Job Profile: Advising on marketing and sales initiatives and dealer/customer related strategies, systems and processes.

　　Responsibilities

　　• Answering inquiries and resolving problems regarding business plan execution, operational improvement and achievement of targets.

　　• Advising on existing and potential customer experiences issues and improvement measures.

　　• Consult with dealers on ways to improve marketing and sales capabilities, supporting the overall business development process.

　　• Govern dealer execution of the programs that increase sales and improve customer experience..

　　Skill Descriptors

　　Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

　　Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

　　Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

　　Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

　　Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

　　Relationship Management : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

　　Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

　　Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

　　Basic Qualifications:

　　Education: Bachelor Degree

　　Experience: 5+ experience working at dealers or with dealers. Marketing and Sales experience.

　　Knowledge : Lead funnel management, digital marketing, marketing campaigns, customer experience.

　　Behaviors: Strong communication and presentation. Ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers. Incumbents will have demonstrated the ability to work on increasingly more complex assignments and provide direction to lower-level reps on project assignments.

　　Language : English Advanced / Spanish Advanced

　　Top Candidates will have:

　　Experience with Caterpillar Dealers

　　Experience in Construction Industry

　　Experience with Caterpillar Products

　　Travel required 50% plus

　　#LI

　　Caterpillar is an Equal Opportunity Employer (EEO).

　　Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

　　There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

　　Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.