Manager, Web/Digital Experience

　　The Company

　　Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

　　Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

　　Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

　　If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

　　The Manager, Digital/Web Experience oversees the vision and implementation of customer-centric features on Zurn Elkay’s owned digital properties in alignment with the business strategy. This senior level manager will lead a team to drive the digital experience for our web properties (Zurn.com, Elkay.com, etc.) bringing each brand’s vision to life. The successful candidate will manage relationships with key cross-functional stakeholders while overseeing a data-driven backlog of innovative features that differentiates our digital presence, ultimately making it easier for our customers to do business with Zurn Elkay.

　　Own identification, scoping, prioritization, roadmap, and success metrics of innovative features to optimize the customer journey across our web properties

　　Leverage web analytical tools to glean and elevate insights into user behavior and provide recommendations to improve user experience. Presents insights with relevance to respective intiatives and tailor messaging to varying audiences (leadership, product management, etc.)

　　Develop and monitor KPIs to understand overall site performance and in context to broader strategic objectives

　　Establish web content standards to meet customer needs, improve SEO, and enable a consistent experience across brands

　　Lead a team of emerging digital talent and build development plans to grow in user experience, digital analytics, SEO, etc.

　　Conduct ongoing competitive research to understand Zurn Elkay’s digital positioning and opportunities for differentiation.

　　Stay abreast of relevant technology and digital trends to continually drive an innovative customer experience.

　　Liaison with internal stakeholders and other departments in identifying and defining enhancements.

　　QUALIFICATIONS

　　Bachelor's degree in Business, Marketing, IT, or related field.

　　7+ years of experience in website management and digital transformation

　　Experience leading and developing teams

　　Hands on experience with Google Analytics or similar web analytics tool to analyze website traffic, conversion, user behavior

　　Track record of working closely with IT to deliver new capabilities

　　Strong project management skills

　　Demonstrates initiative and embodies culture of continuous improvement

　　Demonstrates understanding of digital marketing domains, including inbound marketing, lead generation, email marketing, SEO, and pay-per-click.

　　Familiarity with experimentation methodologies (ie A/B Testing) and other conversion

　　Solid understanding of User Experience principles and methodologies.

　　Experience working in the industrial manufacturing or commercial construction market a plus rate optimization techniques.

　　CAPABILITIES & SUCCESS FACTORS

　　Customer Focus – Building strong customer relationships and delivering customer-centric solutions.

　　Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals.

　　Manages Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.

　　Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

　　Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.

　　Total Rewards and Benefits

　　Competitive Salary

　　Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance

　　Matching 401(k) Contribution

　　Health Savings Account

　　Up to 3 Weeks Vacation

　　12 Paid Holidays

　　Annual Bonus Eligibility

　　Educational Reimbursement

　　Matching Gift Program

　　Equal Opportunity Employer – Minority/Female/Disability/Veteran

　　Zurn Elkay Water Solutions Corporation

　　What happens when two remarkable sustainability leaders come together as one?

　　A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time.

　　In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse.

　　Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water – the essence of life itself.

　　What makes Zurn Elkay Water Solutions Corporation special is our people and our culture.

　　While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay’s story so compelling is the alignment of the two well-respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most.

　　Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay’s values.

　　We are looking for innovative, energetic people who want to help solve tomorrow’s challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on-the-job development and exposure to new businesses, when you join Zurn Elkay, you will join a collaborative organization that will give you opportunities to thrive and grow.