515883BR

　　Title:

　　Manager: Security and Fraud Operations

　　What you'll do... :

　　JOB SUMMARY –

　　Directs, manages, and coaches teams within the Information Security Group. Drives security focused culture and leads the optimization and integration of information security capabilities across the business. Assesses the security posture of H&R Block’s global client base of technology vendors, IT, and business customers. Monitors and reports on the organization’s information security performance against established programs to senior leadership.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES –

　　Security and Fraud Management

　　Evaluates and monitors external and internal security and fraud threat levels, the organization’s defense posture, associated risks, and mitigation recommendations.

　　Advises leadership on security and fraud gaps, operational issues and industry trends which require prioritization, funding, or consideration.

　　Drives adoption of security policies, procedures, standards, and processes.

　　Establishes and leverages relationships to ensure security initiatives are properly assessed, documented, and prioritized.

　　Analyzes new requirements, standards, and capabilities to determine feasibility and timing of implementation in segment-level programs.

　　May serve as subject matter expert on complex, high risk security efforts, designing and developing security testing scenarios.

　　Directly responsible for Security Incident Response (SIRT), Advanced Analytics and Fraud operations.

　　Partners closely with 24x7 SOC team to identify, react and address ongoing and emerging threats.

　　Partners closely with internal business partners, federal and state taxing authorities, and payment processors to develop and deliver a robust fraud program.

　　Resource Management

　　Manages security and fraud operations including organization and staffing.

　　Conducts employment interviews, makes hiring decisions, and participates in corrective action and termination discussions and decisions.

　　Sets daily priorities and assigns tasks and projects to team members as required.

　　Monitors and provides periodic status updates and risk assessments on each project.

　　Monitors performance and develops team members to ensure consistent, effective, and efficient processes and results.

　　Prepares and delivers associate mid-year and annual performance reviews, including performance metrics for each performance objective.

　　Engaged in developing and managing a budget for assigned group.

　　Project Management

　　May manage complex, high risk, high impact security projects.

　　Estimates project hours and resources required.

　　Manage project work plan and resources.

　　Develops status reports and update senior management with progress as necessary.

　　Job ID:

　　515883BR

　　Address1:

　　CSC ONE H&R BLOCK WAY

　　City:

　　KANSAS CITY

　　State:

　　Missouri

　　About H&R Block... :

　　H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

　　We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

　　H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

　　Employee Type:

　　Regular

　　It would be even better if you also had... :

　　Subject matter expert in Security and Fraud Management

　　What you'll bring to the team... :

　　Bachelors’ degree in Computer Science or equivalent through a combination of education and work experience.

　　Ten years’ experience in a position requiring IT technical problem solving skills.

　　Minimum of 3 years’ supervisory and/or training experience required.

　　Minimum of 5 years’ experience in information security or networking.

　　Knowledge of Fraud Management practices.

　　Posting Title:

　　Manager: Security and Fraud Operations (Hybrid)

　　Job Family:

　　Info Security

　　WOTC Eligibility Check:

　　Yes