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Manager, Operations (Delivery Territory Manager) - Stratford, CT
Manager, Operations (Delivery Territory Manager) - Stratford, CT-November 2024
Stratford
Nov 7, 2025
ABOUT WALMART
At Walmart, we save people money so they can live better.
10,000+ employees
Consumer Goods & Services, Technology
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About Manager, Operations (Delivery Territory Manager) - Stratford, CT

  Position Summary...

  What you'll do...

  Walmart Fulfillment Support serves customer demand for everything in the store and delivers it to the comfort of their home. We want our customers to have every option available to shop for their needs: wherever, whenever, and however they want it.

  Our Delivery programs are a critical part of our business growth, and the Manager, Operations (Delivery Territory Manager), will collaborate with a high-energy team to build new products, processes, and services to fulfill the delivery space that will scale across the country.

  This is a great opportunity for anyone who is passionate about Digital, the Gig Economy, Ecommerce, or Supply Chain.

  What the Delivery Territory Manager will do in short...

  • Support the customer, associate, and driver at a hyper local scale for all Fulfillment initiatives, projects, and tests.

  • Support the Delivery Network Manager with implementation of new innovations, operational efficiencies, and delivery network performance by touring with market team members, facilitating training on key initiatives, and analyzing reports.

  • Proactively Problem solve for driver supply, review Root Cause Analysis using data and field insights and escalate findings to leadership and stakeholders

  • This is a tactical role and will require travel to conduct store level demographic/geographic evaluations of locations/traffic/businesses and provide real-time field support of stores/field partners

  • The role is a remote role with no office provided. DTM will be provided the resources needed to do the job. No company car provided as we primarily use rental cars.

  • Reports directly to Delivery Network Manager.

   You'll sweep us off our feet if:

  • You have experience in Field Ops/Online Grocery/Multi-unit/ Project Management.

  • You're detail oriented and analytical with ability to deep-dive problem areas.

  • You have excellent relationship building skills and understand how to influence in a matrix organization.

  • You have a deep knowledge of the gig industry.

  • You're action oriented with strong execution skills and operations skillset.

   Preferred Qualifications:

  • Store operations experience and/or gig economy experience.

  • Computer savvy with data analysis and reporting skills to visualize and interpret data. (Ex: Tableau, Excel)

  At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

  You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

  The annual salary range for this position is $84,000.00-$156,000.00

  Additional compensation includes annual or quarterly performance incentives.

  Additional compensation for certain positions may also include:

  - Regional Pay Zone (RPZ) (based on location)

  - Stock equity incentives

   Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.

   Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Supervising Associates

  Masters: Economics

  Project Management - Project Management Professional - Certification

   Primary Location...

  150 BARNUM AVENUE CUTOFF, STRATFORD, CT 06614-5111, United States of America

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