MANAGER OF AUDIT I - Infrastructure & Service Management

　　WHAT IS THE OPPORTUNITY?

　　The Audit Manager I for Infrastructure & Service Management position is works with a team of auditors to assess risks, develop detail audit programs, identify data analytic opportunities, execute audit programs, analyze results of testing performed, and effectively communicate audit results to the Audit Senior Manager/Director and senior management in meetings, presentations, and/or written reports and memorandums. Additionally, the position is responsible for maintaining and executing continuous monitoring program in accordance with audit methodology and taking into consideration industry development, emerging risks, and regulatory changes and expectations.

　　The position will facilitate audit execution relating to, but not limited to, IT Infrastructure and Service Management. This includes assisting the audit lead in executing audit activities with an IT audit scope where there is an impact to CNB and its subsidiaries / management affiliates. Examples of audit subject matter includes configuration management, incident and problem management, IT asset management, IT change management, disaster recovery, Operating Systems, SQL and Oracle Databases, Network devices (firewalls, routers, etc.) Data Center Audits, Patch Management, End-Point Devices, Cloud Technologies, end point technologies, etc. The position will also provide support in responding to external auditors and US regulators (FRBNY, OCC) and to meet the evolving demands of the US regulatory environment and heightened expectations of internal audit. This includes the coordination of IT related regulatory continuous monitoring, coordination of IA responses to US regulatory examinations, and the verification of CNB IT regulatory issues. Additionally, the position is responsible for maintaining and executing continuous monitoring program in accordance with audit methodology and taking into consideration industry development, emerging risks, and regulatory changes and expectations.

　　Internal Audit and CRR

　　The Internal Audit and CRR team provides objective and independent assurance services to support the bank in its mission and to help achieve its objectives through proactive risk management. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth. Banking Operations’ areas of focus are: Deposit Operations, Accounts Opening and Client Due Diligence, Payment Processing, Cards Operations and Servicing, Call Centers, and FinTech, Treasury Management Services, Corporate Functions - Fraud, Procurement, Corporate Real Estate, Community Reinvestment, Digital Channels, Marketing, and Product Strategy.

　　What you will do

　　Assists with planning, executing and evaluating audit test plans for projects with a risk-based audit approach.

　　Assesses risks and controls, designs comprehensive audit programs, executes audit procedures, supervises and reviews the work of others (as needed), analyzes and synthesizes results of testing performed, effectively communicates results to senior management to affect change, and delivers well written audit reports and other forms of communication.

　　May manage less junior staff assigned to engagements, and collaborates with other audit groups to effectively plan, integrate and execute audits.

　　Understands Technology infrastructure, IT Operations, ITGCs, Cloud in order to identify and assess key control activities in key IT processes.

　　Executes continuous monitoring activities periodically for the area assigned. Gathers and evaluates information received from business units and other external/regulatory sources.

　　Ability to multi-task and work in a dynamically changing environment.Complies fully with all Bank policies, procedures, audit methodologies, training and regulatory requirements.

　　Data Analytics and Technology - Discover patterns, insights, trends and anomalies from straightforward analyses, data sets and visualization tools.Execute basic analyses (e.g. descriptive) and create simple visualization using standard tools.Develop requests for advanced analytics by providing detailed and clear questions to the Data Analytics Lead or Data Scientist.Applies advanced analytical techniques to test hypotheses and add insights into audit findings.Understands concepts of data lineage and data stewardship in order to develop effective data analytics that provide the insights.

　　Relationship Building and Client Experience - Supports the Audit Director proactively in their ongoing monitoring and discussions with business management.

　　Continuously builds trusting relationships with Internal Audit peers and business management.Acts as the key contact and responds to inquiries from business throughout the audit process.

　　Challenges others’ thinking or approaches in a constructive manner.Advises stakeholders on internal control and governance matters and conducts proactive and ongoing risk management discussions with business leaders.

　　Influences key stakeholders to gain buy-in, overcomes challenges and delivers on high priority initiatives, and draws conclusions or makes recommendations based on audit evidence that may involve ambiguity.

　　Staff Performance and Mentoring - Acts as a role model/mentor to more junior auditors and provides constructive feedback.Enhances and maintains staff morale. Prepares and conducts formal/informal training for less experienced staff members.May participate in interviews and evaluations of new applicants.

　　Must-Have*

　　Bachelor's Degree or equivalent experience

　　Minimum 4 years of audit or related experience in banking operations, compliance, and/or risk management activities.

　　Minimum 1 year of experience conducting internal audits within financial institutions.

　　CISA - Certified Information Systems Auditor Or

　　CISM - Certified Information Security Manager or

　　CISSP - Certified Information Systems Security Professional Or

　　Skills and Knowledge

　　Strong knowledge of IT Platforms and Infrastructure such as, but not limited to; Networking (firewalls, routers, switches, etc.), Operating Systems, SQL and Oracle Databases, Email solutions, Data Centers, Virtual Machines, Internet Connectivity, VPN, Endpoint devices, Mobile Devices, email technology, etc.

　　Strong knowledge of Service Management (ITIL) and IT Operations such as, but not limited to, Technology Lifecycle Management, Service & Asset Management, Backup and Recovery, Incident, Problem and Change Management, etc.

　　Cloud Technologies (IaaS, PaaS, SaaS), Web & Application Hosting, Microsoft Azure, AWS

　　Strong verbal and written communication skills to effectively present to peers and business management.

　　Demonstrated negotiation and leadership skills needed to convey ideas and obtain management buy-in for constructive change.

　　Effectively manage ambiguity, work independently, think innovatively and demonstrate critical problem-solving skills.

　　Strong understanding of internal auditing standards, COSO and risk assessment practices.

　　Strong understanding of internal control concepts and application of such.

　　General working knowledge of banking industry laws and regulations.

　　Experience in planning and juggling multiple projects and with varying team members.

　　Experience in coaching junior auditor.

　　Sound knowledge and experience in IT audit is strongly preferred.

　　Familiar with data analytics, robotic process automation and artificial intelligence tools.

　　Experience in use of data visualization and reporting – e.g. Tableau and/or Alteryx is a plus.

　　Compensation

　　Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

　　*To be considered for this position you must meet at least these basic qualifications

　　The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

　　Benefits and Perks

　　At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

　　INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

　　City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

　　ABOUT CITY NATIONAL

　　We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

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