Business Title: Manager, OCM

　　Requisition Number: 109944 - 83

　　Function: Business Support Services

　　Area of Interest:

　　State: TN

　　City: Knoxville

　　Description:

　　Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

　　KPMG is currently seeking a Manager, Organizational Change Management to join our Digital Nexus organization.

　　Responsibilities:

　　Create, lead and manage communication multimedia campaigns; create video scripts, storyboards and other mediums and collaborate/coordinate with media specialist (for example, graphic designer or videographer) to tell compelling stories, and drive project solution adoption and utilization; liaise with marketing, project stakeholders, learning, corporate communications, and other professionals to ensure alignment of messaging, processes, and standards

　　Organize initiatives and plan events to ensure groups remain well informed including managing events calendars, editorial calendars, leadership/project team briefings, town halls, all staff briefings, newsletters, lunch and learns, and others as assigned, as well as maintain a communications calendar that provides leadership with a consistent view of all communications within IT such as tower specific, product specific, project specific, firmwide, and more

　　​Oversee progress of all IT projects communications and act as track communications lead on IT projects requiring communications including FAQs, QRCs, and more; manage the communications review cycles and ensure reviews are completed in a timely manner; conduct communication channel analysis and formalize annual communication plan, that is employee centric and improves IT internal communications based on a deep understanding of the different groups and personas within IT

　　​Support and drive strategic vision for IT communications, establishing and maintaining the methodology to manage the pipeline and prioritize opportunities; support the design, development, delivery and management of communications; be the voice of change to define what leadership messaging to stakeholders; create messaging and collateral that helps drive user experience sentiment to the organization such as executive communication, presentations, and others

　　Develop and implement strategic and tactical communication plans that meet agreed upon project timelines and requirements, drive engagement and adoption, with employees and stakeholders, and execute plan elements such as videos, town halls, web pages, and content creation across all channels

　　​Drive adoption initiatives that support the delivery project success through communications efforts that drive user readiness; identify evolving project deliverables including changes in scope and potential conflicts, develop and implement plans to remove barriers and resolve issues

　　Qualifications:

　　Minimum five years of recent experience in leading strategic communications related to project and products, as well as with leveraging change management methodology and applying as appropriate for the business environment

　　Bachelor's degree from an accredited college or university is preferred, MBA is preferred

　　​Writing experience in marketing and/or communications for Technology products/OCM teams/User Experience; previous experience with project management approaches, tools, and phases of the project lifecycle

　　​Exceptional written, verbal, presentation and editorial skills with keen attention to detail; able to think creatively, out of the box; strong trouble-shooting and organizational skills and capacity to work on multiple projects simultaneously

　　Capability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and team work; able to participate in resource planning processes based on defined organizational plans

　　Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

　　KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work (https://www.kpmguscareers.com/why-kpmg/#benefits) '.

　　Follow this link to obtain salary ranges by city outside of CA: https://www.kpmg.us/work-for-kpmg/pay-transparency.html/?id=6837-9

　　KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

　　KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

　　KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

　　GL: 4

　　GF: 15310