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Manager, Major Account Reconciliations
Manager, Major Account Reconciliations-March 2024
Gordonsville
Mar 29, 2026
About Manager, Major Account Reconciliations

  Description

  Come join our team!

  $1,000 Retention Bonus (after 1 year)Paid Time Off11 Paid HolidaysEligible to participate in the 401(k) Plan Competitive Benefits

  MPS, a division of Macmillan Publishers, a leading US publisher of Trade and Academic titles, has a job opening for a Manager, Major Account Reconciliations at our Gordonsville facility. MPS provides back office support, warehousing, and, fulfillment for Macmillan US, and is their primary distribution facility for North America.

  Purpose of the Role:The Reconciliations Manager is responsible for leading and managing the Reconciliations department. The primary responsibility is to complete timely and accurate reconciliations of all financial transactions while ensuring the attainment of department objectives and compliance with both credit and company policies and procedures.

  Key responsibilities/tasks:

  Provides guidance and direction to the Major Account Representatives to support them in reconciling their accounts.

  Takes charge of complex or unstable situations that exceed the Major Account Representative's capacity to handle.

  Conducts reviews of reconciliations with Major Account Representatives to ensure their accuracy.

  Provides suggestions and feedback to the Director regarding the appropriate approach for managing a particular situation or account.

  Facilitates employee growth and retention through the recommendation of training and professional development programs, and by providing guidance and motivation to enhance employee effectiveness.

  Participates in the reconciliation meeting with customers to resolve any discrepancies.

  Forecasts monthly cash flow projections for each account, as well as for the major's group as a whole.

  Ensures that all required records and reports, including those related to absenteeism and performance evaluations, are completed accurately and promptly.

  Skills/experience required: Candidate should have a Bachelor's degree, along with three to five years of relevant experience and/or training. An equivalent combination of education and/or experience will also be considered.

  Essential Skills:

  A strong accounting background and proficiency in mathematical processes.

  Excellent problem-solving skills.

  Ability to work independently with minimal supervision and strong management and organizational skills to motivate and manage people effectively.

  Outstanding written and verbal communication skills.

  Interpersonal skills to effectively interact with employees and customers.

  Key relationships:This role requires having relationships with various departments in the organization including Customer Service, Order Entry, Traffic, and IT.

  Physical requirements/job attributes:While performing the duties of this job, the employee is regularly required to sit, talk, or hear; use hands to finger, handle, or feel objects, tools, or controls, or reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, walk, and stand. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

  We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender Identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. The successful candidate for this position will be an employee of MPS.

  Qualifications

  Skills

  Required

  Management: Advanced

  Access: Advanced

  Excel: Advanced

  Computer Experience: Advanced

  Accounting: Advanced

  Behaviors

  Required

  Team Player: Works well as a member of a group

  Leader: Inspires teammates to follow them

  Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  Preferred

  Dedicated: Devoted to a task or purpose with loyalty or integrityEducation

  Required

  Bachelors or better in AccountingExperience

  Required

  3-5 years: Candidate should have a Bachelor's degree, along with three to five years of relevant experience and/or training. An equivalent combination of education and/or experience will also be considered.

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