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Manager, Logistics Service Specialist (LSS)
Manager, Logistics Service Specialist (LSS)-December 2024
Plainfield
Dec 8, 2025
About Manager, Logistics Service Specialist (LSS)

  Job Description Summary

  Responsible for both the design, development and implementation of short- and long-term solutions to information technology (IT) needs through new and existing applications, systems architecture, network systems and applications infrastructure, and the management of the IT infrastructure within an organization.

  Job Description

  We are the makers of possible

  BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

  We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

  Responsibilities :

  Provide daily operational support - maintain hardware, provisioning/deprovisioning, material handling equipment (RF devices, conveyors, etc.), adhoc reporting

  Responsible for providing support for applications, systems and IT products required to enable BD's business objectives.

  Responsible for defect resolution and change control - triage issues, track defects

  Support system changes in accordance with SDLC and TGS, including authoring test scenarios/scripts, executing testing and authoring CDNs.

  Provide both internal and external agency audit support – Quality/EHS/OSHA, etc.

  Supports overall application health monitoring, assessments, and improvement.

  Responsible for shipment reconciliation

  Understand WM and MHE configuration

  Implement configuration changes and submit update statements to Manhattan MSO team

  Provide updates to the business, partners and vendors.

  Coordinate site support schedule (i.e. projects, holidays, vacations) to support business needs.

  Act as site lead for projects (i.e. go lives, updates).

  Act as site point of contact and provide support to other BD sites as relevant to your expertise.

  Contributes to functional strategy development

  Manage 1-2 direct reports

  Education & Experience:

  Bachelors Degree in a related field, preferred; or Associates degree and 4+ years related experience; or High School Diploma or GED with 6+ years of related experience, required.

  Minimum 2 years of proven leadership experience, required.

  Minimum 5 years of experience within warehouse management systems, distribution, transportation, inventory, lifecycle management, required

  SQL experience, required

  Material handling equipment and conveyors operations experience, preferred

  Knowledge & Skills:

  Outstanding verbal and written communication skills.Able to effectively communicate complex issues to all levels of the organization using data and reports.

  Strong interpersonal skills with a proven ability to collaborate with a team. Capable of working cross functionally.

  Exceptional analytical and problem-solving skills with an in-depth understanding of transportation and logistics systems and software. Proven ability to troubleshoot operational issues in a warehouse environment.

  Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.

  Extensive knowledge of computer systems and programming.

  Excellent leadership, people management, organization, communication and influencing skills at a senior level.

  Highly proficient in the use of a PC, with strong knowledge of Microsoft Office Suite. Proven ability to quickly learn systems and software used by the organization.

  Strong ability to facilitate and prioritize multiple projects while meeting deadlines; able to balance short-term, urgent needs with long-term strategic initiatives.

  Strong business acuity with solid knowledge of finance, supply chain distribution, systems, and employee management.

  Excellent reconciliation, problem resolution and conflict management skills.

  Knowledge and understanding of integrated program planning.

  Physical Demand:

  The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act of 1990 and applicable state and local laws. While performing this job, the associate is regularly exposed to episodes of walking, standing, stooping, kneeling, hearing, long episodess of sitting, frequent use of hands and fingers, or typing which can include repetitive motion of the wrists, hands or fingers.

  Work Environment:

  This position works in a normal office environment. The noise level in the work area is quiet to moderate.At times, position may be required to support operational activities in the distribution center.

  If in the distribution center, the noise level is moderate to loud.There will almost always be exposure to work near moving mechanical equipment, exposure to precarious situations and potential temperature excursions.Occasionally the position will have exposure to fumes/airborne particles.

  For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

  Why Join Us?

  A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

  To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

  To learn more about BD visit  https://bd.com/careers

  Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

  PDN

  Primary Work Location

  USA IN - Plainfield

  Additional Locations

  Work Shift

  Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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