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Manager, Category Strategy
Manager, Category Strategy-December 2024
Boston
Dec 15, 2025
ABOUT LIBERTY MUTUAL INSURANCE
We believe we’re better together. Liberty Mutual Insurance is committed to creating a dynamic, diverse workplace where your unique contributions are valued.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Manager, Category Strategy

  Pay Philosophy

  The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

  Description

  This is a remote role

  Responsible for development and advancement of the Call Center category and supplier spend management strategies that support key business objectives / priorities and result in significant cost savings, service/quality and process improvements within LM's various call centers. The Category Strategist will be the Call Center category leader and key stakeholder relation manager for assigned categories.

  This position will act as an advocate and change-manager for the value of Procurement throughout assigned Functional Areas and Business Groups by demonstrating category knowledge, adding value and educating stakeholders on Strategic Sourcing process. The role will work closely with key stakeholders to develop effective cost reduction strategies and implement plans. This role will lead cross-functional, non-reporting teams.

  Responsibilities Develop relationships and work with key business partners to understand strategic direction, supply requirements and corporate business objectives and priorities. Work collaboratively with Functional Area and Business Group partners to conduct opportunity identification and prioritization Develop and execute multi -year category planning process to develop opportunity pipelines. Identify and prioritize sourcing initiatives within the categories through Category planning process for annual plan. Develop category/ sourcing strategies and lead/coordinate negotiation for a variety of assigned product and service areas. Build reputation as a subject matter expert for assigned product and service areas. Lead/participate in cross-functional teams in the development of sourcing strategies. Steps in the process include: internal assessments of Company current and future needs assessments of market trends and supply base understanding of supplier economics, agreement on optimal relationship between Company and prospective suppliers assessment of total cost of ownership and opportunities to leverage changes in process, systems and products to lower that cost working closely with the stakeholders to establish and execute the sourcing strategy, which will include development and implementation of communication strategies for key stakeholders on overall process, timing and end products. Qualifications Bachelor`s degree (preferably in Business) or equivalent experience At least 10 years experience in related field Deep understanding of assigned categories, supply markets, suppliers and products preferred Understanding of Six Sigma and Project Management methodologies Experience interacting with and defending positions with stakeholders and senior management Leads through empowerment and instills sense of responsibility and self-discipline in subordinates Effectively influences, collaborates, and partners with business leaders to drive results Develops solutions to complex problems Regularly uses ingenuity and innovation to develop solutions that are consistent with organization objectives Very strong analytic and negotiation skills Superior communications, interpersonal and presentation skills with strong influencing and persuasive abilities Expertise in MS Office including Excel, Word and PowerPoint Working knowledge of online sourcing tools (ideally Ariba), SharePoint and Connect About Us

  At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

  Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

  We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

  Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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