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Managed Services - Salesforce Lead - Sr. Associate
Managed Services - Salesforce Lead - Sr. Associate-April 2024
Tampa
Apr 30, 2025
ABOUT PWC
PwC is a multinational firm that provides professional services, including audit and assurance, tax, and consulting, covering more than a dozen industries.
10,000+ employees
Consulting
VIEW COMPANY PROFILE >>
About Managed Services - Salesforce Lead - Sr. Associate

  Specialty/Competency: Managed Services

  Industry/Sector: Not Applicable

  Time Type: Full time

  Travel Requirements: Up to 20%

  A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

  Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship management.

  To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

  As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  Use feedback and reflection to develop self awareness, personal strengths and address development areas.

  Delegate to others to provide stretch opportunities, coaching them to deliver results.

  Demonstrate critical thinking and the ability to bring order to unstructured problems.

  Use a broad range of tools and techniques to extract insights from current industry or sector trends.

  Review your work and that of others for quality, accuracy and relevance.

  Know how and when to use tools available for a given situation and can explain the reasons for this choice.

  Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

  Use straightforward communication, in a structured way, when influencing and connecting with others.

  Able to read situations and modify behavior to build quality relationships.

  Uphold the firm's code of ethics and business conduct.

  Job Requirements and Preferences :

  Basic Qualifications :

  Minimum Degree Required :

  Bachelor Degree

  Minimum Years of Experience :

  4 year(s)

  Preferred Qualifications :

  Preferred Fields of Study :

  Computer and Information Science, Management Information Systems

  Certification(s) Preferred :

  Salesforce.com Certified Administrator, and/or Salesforce.com Certified Developer, Salesforce.com Certified Sales/Service Consultant

  Preferred Knowledge/Skills :

  Demonstrates proven thorough knowledge and acumen specific to understanding underlying client business problems and developing Salesforce technology-enabled solutions that addresses the needs of large organizations, including the following areas:

  Implementing technology solutions to help streamline organizational needs and meet legal-related and industry-specific compliance standards and regulations;

  Understanding and solving business and technology challenges related to the implementation of CRM technologies, delivering Social & Mobile Enterprise platforms; and,

  Designing and developing platform-based applications that meet client business needs.

  Demonstrates some proven success and thorough abilities to learn and perform in functional and technical capacities in the following areas:

  Demonstrating experience with system application implementations, software configurations or other related coding in the following CRM technological product suites, Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications;

  Applying experience with software configuration, mobile solutions, Apex coding, or Visualforce coding experience in Salesforce.com and/or Veeva;

  Utilizing third party integrations and functionality and the impact of these integrations;

  Utilizating PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality; and,

  Producing deliverables in a diverse, fast paced environment, collaborating effectively across teams and juggling multiple projects and initiatives simultaneously.

  Demonstrates some proven success and abilities as a team member:

  Understanding personal and team roles;

  Contributing to a positive working environment by building relationships with team members;

  Seeking guidance, clarification and feedback; and,

  Providing guidance, clarification and feedback to less-experienced staff.

  Learn more about how we work: https://pwc.to/how-we-work

  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

  All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

  For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

  Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

  For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-mgdsrvcsseniorassociate

  #LI-Remote

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