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Mail Services Associate
Mail Services Associate-March 2024
Villanova
Mar 28, 2026
About Mail Services Associate

   

  Villanova University   Posting Details (Default Section) 

  Posting Details (Default Section) 

  Posting Number: 

  20240526T 

  Position Title: 

  Mail Services Associate 

  Position Type: 

  Temp/Intern 

  Location: 

  Villanova, PA 

  Work Schedule: 

  temporary 

  Approximate Number of Hours per Week 

  32 

  Department: 

  405-Campus Mailroom 

  Position Summary: 

  Deliver mail and packages on campus in accordance with established and ongoing university standards. Sort and tie down mail and packages to prepare for delivery. Operate package tracking system. Follow parcel and mail handling procedures in accordance with departmental processes. Assure 100% chain of custody as related to package handling. Safely operate a motor vehicle as required and in accordance with PA State driving laws.   

  Duties and Responsibilities: 

   

  • Effectively and efficiently deliver mail and packages to campus buildings while adhering to published routes and safety procedures. 

  • Pick up outgoing mail and packages. 

  • Maintain timely prompt delivery and completion of routes. 

  • Operate package tracking system to assure compliance with related procedures and processes. 

  • Capture a legible scan or signature to confirm delivery. 

  • Maintain knowledge of all campus mail routes so as to serve as backup to other route drivers. 

  • Advise management of route changes, customer requests, and vehicle maintenance requirements. 

  • Utilize technology to assure chain of custody accountability is maintained. 

  • Provide feedback and rationale route planning and process development to maximize the effectiveness and efficiency of the department. 

  • Work inside to assist with mail and package sorting and scanning. 

  • Assist with student package processing and distribution as needed and directed. 

  • Maintain knowledge of Mail Services operations to effectively answer customer questions. 

  • Use a box truck to deliver bulk mail to the post office. 

  • Perform additional duties and assist with projects as assigned. 

  • Accept and perform special assignments as directed by Manager such as special pick up and deliveries not necessarily mail related or on published routes. 

  Minimum Qualifications: 

  • Must be organized and detail-oriented with good customer service skills and a positive, friendly approach and demeanor. 

  • Must be able to accept and complete directives effectively and in a timely fashion. 

  • Working knowledge of mail and package handling. 

  • Knowledge of email, basic PC, and knowledge of operation and functionality of scanning system and related hardware. 

  • High School Diploma or equivalent required. 

   

  Preferred Qualifications: 

  1-3 years of driving delivery experience 

  Physical Requirements and/or Unusual Work Hours: 

   

  Walking while carrying mail and packages, pushing hand truck and postal hamper loaded with packages. Daily use of an elevator and stairs. 

  • Extended periods of standing and sitting. Lift capacity 50lbs. 

  • The position requires occasional Saturday hours and extended shifts during the start of the school year. 

  • Deliveries are made in all types of weather 

  Special Message to Applicants: 

  Must possess a PA Driver's license that is clean and acceptable to University Insurance. 

  EEO Statement 

  Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values. 

  Posting Date: 

  01/08/2024 

  Closing Date (11:59pm ET): 

   

  Salary Posting Information: 

  Commensurate with experience. 

  Job Classification: 

  non-exempt 

   

   

  Supplemental Questions: 

  Required fields are indicated with an asterisk *). 

  1 * How did you first hear of this employment opportunity? 

  • Indeed.com 

  • Higheredjobs.com 

  • LinkedIn 

  • Glassdoor 

  • Chronicle Vitae 

  • Academic Keys 

  • PA CareerLink/JobGateway 

  • Professional Affiliation/Trade Website 

  • Diversity Association/Publication Website 

  • Advertisement in Academic or Professional Publication 

  • Referred by a current employee 

  • Referred by a friend, family member, or former employee 

  • Heard about it at a conference or career fair 

  • Browsing the Villanova website 

  • Cabrini University employee 

  • Other 

  2 * If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A. 

  (Open Ended Question) 

   

   

  Documents needed to complete your application: Required DocumentsOptional Documents 

  3 Cover Letter / Letter of Interest 

  4 Resume / Curriculum Vitae 

   

   

  PI235106176 

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