All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

　　Posting Notes: Marshalls Store 0482 || 1356 Franklin Mills Circle || Philadelphia || PA || 19154

　　Opportunity: Contribute To The Growth Of Your Career.

　　Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

　　Provides timely, courteous and knowledgeable service to customersEngages customers, providing support and creating a positive shopping environmentProvides an effective deterrent to theft through customer engagement and a professional and knowledgeable presenceObserves accurate checkout procedures for customers and AssociatesCommunicates shrink-related concerns to Store Management and Loss PreventionMaintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.Coordinates and completes shrink-related activities in partnership with Store ManagementSupports and participates in store shrink reduction goals and programsPromotes a culture of honesty and integrity; maintains confidentialityEncourages Associate use of shrink reduction resourcesPromotes safety awareness and supports maintenance of a risk-free environmentFollows through on commitments; accomplishes goals with minimum supervisionAdheres to all labor laws, policies, and proceduresPerforms other duties as assigned

　　ROLES AND RESPONSIBILITIES: LP CSA (TACTICAL UNIFORM)Acts as a visual deterrent to prevent potential loss/dishonesty.Wears a Company-issued Body Worn Camera (if assigned) and engages the camera during approved situations.Wears a complete Company approved uniform (tactical vest, black shirt and pants, and black shoes). The Company provides the tactical vest and black shirt. The Associate is responsible for wearing black pants and shoes.Establishes and maintains position at the front of the store (TJ Maxx and Marshalls) or in a department (TJ Maxx only).Responds to customer requests for assistance by referring customers to Store Management or customer service via a Company-issued radio.Properly responds to Merchandise Protection Pedestal Activation.Observes and reports any suspicious behavior or critical incidents to Loss Prevention or Store Management.Performs a closing safety sweep of the store with a member of management.Acts as a witness to shoplifter apprehension attempts with certified Store Detectives.Adheres to all Company Policies and Procedures, including Loss Prevention policies. Calls police only when directed by the appropriate LP Associate or Store Management in an emergency.Documents required incidents in AIIM (case management).JOB POSTING: LP CSA (TACTICAL UNIFORM)Job Description: The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store. The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes. Roles and Responsibilities of CSA (Tactical Uniform):Maintains a proper and professional stance in the designated area at the front of the store.Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt. The CSA provides their own black pants and black shoes. Responds to customer inquiries.Properly responds to Merchandise Protection Pedestal Activation. Adheres to proper use of the Body Worn Camera as outlined in policy and procedure. Documents required incidents in case management.

　　Who We Are Looking For: You!

　　Excellent communication skills and good judgmentAbility to respond appropriately to changes in direction or unexpected situationsStandout colleague, working effectively with peers and supervisors to accomplish tasksAble to work a flexible schedule to support business needs0-2 years retail or security experience

　　A Few More Reasons to Love TJX.

　　Competitive CompensationWeekly PaychecksAssociate DiscountCareer development opportunitiesTAAP - TJX Associate Assistance ProgramsBe a part of an inclusive teamFlexible work schedules

　　Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

　　We're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing.

　　Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

　　Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

　　Posting Notes: Marshalls Store 0482 || 1356 Franklin Mills Circle || Philadelphia || PA || 19154