Why You'll Love This JobThe Line Service Shift Supervisor represents Atlantic Aviation in a positiveand professional manner while overseeing all aviation ground support servicesprovided to FBO customers on the assigned shift. He/She is expected toanticipate the needs of the customer and assign tasks to subordinate personnelthat meet and exceed the customer's expectation in a safe and efficientmanner within the time-frame of the assigned shift.

　　Housing Allowance:$1,200 Monthly Housing Allowance (before taxes) for all employees atour ASE location as part of our Atlantic Habitat Program. Atlantic Aviationhas created an employee housing program called Atlantic Habitat to help offsetthe housing and cost of living expenses for this area. The Atlantic Habitatserves as a way to help recruit and retain local talent at our FBO and can beused for housing, commuting, or additional living.

　　Headquartered in Plano, Texas, Atlantic Aviation welcomes customers atmore than 100 fixed base operator (FBO) locations - from the HawaiianIslands to Caribbean islands and all points in between throughout the US. Weoffer a wide range of aircraft ground handling and flight hospitalityservices, including fueling and line services, hangar and ramp storage,modern executive terminals for passengers and crews, and much more. We arefirmly committed to diversity, equity, and inclusion throughout ournetwork and aspire to be the employer of choice in our dynamic segment ofaviation. We invest in enhancements to our safety, service, technology,and strategic infrastructure in order to provide more choices, improvedexperiences, and better value for customers. Atlantic Aviation intends tolead the way to a more sustainable future for business and general aviation.Atlantic Aviation is "local everywhere" - providing a safe, friendly,and familiar experience across North America. To learn more about AtlanticAviation or to make a reservation at any of our 100+ FBOs, visitAtlanticAviati

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　　ResponsibilitiesGeneral DutiesProvide clear, concise supervision and facilitate performance of LineService personnel on their assigned shift.Ensure all shift operations are conducted in accordance with company policiesand procedures.Accountable for ensuring high levels of safety and customer service.Adhere to the principles of the "Atlantic Attitude" as all times andensure those principles are consistently practiced by all shift members.Function as a Line Service Technician as necessary.Communication of work progress and significant issues with the Line Manager orthe Operations Manager.Communication of Atlantic standards, and relevant material, to LineService employees on their shift.Essential duties and responsibilities include (but not limited to)Ensure proper staffing and delegate work assignments for all Line ServiceTechnicians on the assigned shift.For facilities without a Line Service Manager (dependent upon basestructure), will enforce company policy and procedures. Administerdisciplinary action as directed by the Operations Manager and General Manager.Provide employees assigned to the shift honest communication regardingperformance expectations including areas of personal strength and neededdevelopment.Monitor and update daily aircraft arrivals and departure requirements. Ensuretimely service that exceeds customer expectations.Interface with customers to ensure all servicing requirements are met and thatcustomers are satisfied with our service.Resolve customer service issues and communicate issues to the appropriatestaff.Inspect entire facility for cleanliness and proper equipment operation. Reportall facility discrepancies to the Line Manager or Operations Supervisor.Monitor and maintain proper fuel inventory at the storage facility.Perform and adhere to all recognized quality control standards including ATA103 and NFPA 407.Keep fueling equipme t and courtesy cars in presentable condition.Daily quality assurance and accuracy of paperwork and auditing of fuelpaperwork.Any additional duties that may be specific or unique to your location assignedby ManagementNothing in this job description restricts management's right to assign orreassign duties and responsibilities to this job at any time.

　　Skills & QualificationsExperience with aviation ground handling services is very much desired.Atlantic Aviation has a thorough training program to ensure that all of ouremployees meet and exceed the highest levels of safety and customer service.Prospective applicants simply need a strong sense of safety and customerservice to apply. This position does require you to work in all weatherconditions, and flexibility with your schedule is a must as we operate 24hours a day. As a minimum requirement, each applicant must possess thefollowing:

　　EDUCATION AND QUALIFICATIONSHigh school graduation.One (1) year of line service experience.Valid state driver's license and meet the company's insurability requirements.At least 18 years of age.NATA Certification.Good communication skills, both written and oral.Consistently demonstrated good organizational and leadership skills.Ability to comprehend and perform basic math calculations with minimal errors.Basic proficiency in Microsoft Office applications including Word, Excel andOutlook.Excellent customer relations skills required.Flexible work schedule may include working overtime, nights, on