OverviewAt Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

　　Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

　　To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

　　ResponsibilitiesAdminister the absence management program to include: manage and facilitate the leave process for employees; evaluate the conditions surrounding leave circumstances; act as an advisor to HR members and management' serve as a liaison to third party vendors and leave administrators; and provide necessary reporting to appropriate parties regarding the leaves of absence. Coordinate and administer all aspects of the employee leaves to ensure compliance with company policies, federal and state leave regulations, staying aware of regulatory changes in the areas of FMLA, ADAA, State Disability, Paid Family Leave, and Paid Sick Leave

　　Serve as the subject matter expert for the leave policies and programs in alignment and under the direction and guidance of HR management and legal counsel.Interpret and administer leave programs and policies in accordance with applicable federal and state employment laws (FMLA, ADAAA, State Disability, Paid Family Leave, Paid Sick Leave, USERRA, HIPAA, ect.), as well as company sponsored disability benefit programs (STD, LTD, Etc.)Create, document and maintain solid operational processes and practices to ensure compliance and consistency in the execution and administration of leaves of absence. Develop appropriate Leave Management strategies to ensure prompt and accurate decisions. Facilitate the Leave Process by serving as the point of contact for employees, managers, and third party vendors and leave administrators. Provide leave of absence guidance and direction to employees, HR members, managers and payroll.Serve as a liaison to third party vendors and leave administrators in the following areas'Design, implement, and maintain policies and proceduresOversee the transfer of data/eligibility files between HRIS/HCM infrastructure and vendorVerification of leave commencement and payroll dataMonitor leave of absence activity and communicate to managersConduct intermittent leave consultationsUtilize vendor's specialized reporting and trend analysis toolsInteract with account management team ofr problem solving in finding effective solutions.Collaborate with vendors, leave administrators, management and legal councel on complex, unique or unusual leave mattersAssist employees with their return-to-work and stay-at-home needs including oversight and navigation of reasonable accomidations. Lead the interactive process, documenting the steps taken and ensuring the correct people are involved to drive the determination and outcome on all work accomodation requestsDevelop, generate and present reports to analyze leave data and trends on as as needed basis to provide insights and recommendations to HR and/or internal managementCorrespond with employees on leave of absence for collection of benefit premimums due during the leave and invoice employees or deduct from future paychecks upon their return. Coordinate the cancellation of benefits for either non-payment or exhaustion of group benefit plan continuation during a leave of absence and provide employees with COBRA/continuation options Work closely with other HR team members and consults with benefits and payroll personnel to coordinate changes to benefits and payroll resulting from a leave of absenceAssist in the creation and facilitation of leave administration training programsMaintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)Maintain working knowledge and understanding of all company sponsored benefit plans and supports all areas of benefits administration as neededUtilize professional judgment in escalating matters pertaining to leave and benefits administration to management as needed Participate in internal and external aduits pertaining to leave and benefitsStay abreast of current trends and regulatroy issues surrounding leave and benefits administrationMaintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all job-specific requirements in a timely fashion

　　QualificationsEducation/Training: Associates or Bachelor's degree in Human Resources or related field or equivalent work experience; specialized human resources management education and training; professional designation such as PHR, SPHR, SHRM-CP, SHRM-SCP or CEBS preferred.

　　Skills: Proven experience with leave of absence administration, including in-depth knowledge of regulatory compliance with federal and state employment/leave laws (FMLA, ADAAA, State Disability, Paid Family Leave, Paid Sick Leave, etc.; understanding of employee benefits as they relate to leaves of absence, including short/long term disability, life insurance waiver of premium, state disability programs, COBRA, ect.; exceptional interpersonal skills with the ability to respond effectively to the most sensitive inquiries, situations or complaints; excellent oral and written communication skills and the ability to communicate with all levels of the organization; strong organization skills, attention to detail and the capability of effective planning and priority setting; ability to function independently in a multi-task environment, as well as part of a team; ability to apply and adapt practices and techniques to meet the needs of the organization's culture; proficiency with Microsoft Office products, along with experience with HRIS/HCM and benefits databases preferred.

　　Experience: Minimum of 2 years or more experience in managing leave cases (FMLA, State Disability, STD/LTD, ADAAA) in a high volume, multi-state and multi-location environment.

　　Other Job InformationCompensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

　　Physical Requirements:

　　The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

　　An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

　　MinimumUSD $58,500.00/Yr.

　　MaximumUSD $88,000.00/Yr.Community Bank System, Inc. is an Affirmative Action, Equal Opportunity Employer who fully embraces diversity - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

　　Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly