Company DescriptionVisa is a world leader in digital payments, facilitating more than 215billion payments transactions between consumers, merchants, financialinstitutions and government entities across more than 200 countries andterritories each year. Our mission is to connect the world through the mostinnovative, convenient, reliable and secure payments network, enablingindividuals, businesses and economies to thrive.When you join Visa, you join a culture of purpose and belonging - where yourgrowth is priority, your identity is embraced, and the work you domatters. We believe that economies that include everyone everywhere, uplifteveryone everywhere. Your work will have a direct impact on billions of peoplearound the world - helping unlock financial access to enable the future ofmoney movement.Join Visa: A Network Working for Everyone.Job DescriptionCyberSource, a Visa company, is a global leader in eCommerce paymentmanagement. CyberSource was one of the world's first payment gateways,connecting online merchants to payment networks, including Visa. Today,CyberSource offers a full-service payment management platform for eCommercemerchants, combining global payment processing, fraud management andpayment security systems.CyberSource is looking for a bright, passionate and dedicated employee tojoin our Operations 2nd Level Applications team. In this role you will beresponsible for designing, optimizing, implementing, and maintaininghighly available and scalable infrastructure on AWS, GCP and our on-premiseplatform These systems are truly the backbone of our business and processmillions of transactions daily for some of the most prestigious companies inthEssential Functions:
Lead the design, implementation, and management of highly available andscalable infrastructure on AWS and GCP.
Collaborate with internal stakeholders to understand business requirements andtranslate them into effective cloud-based operational architectures.
Design, implement, and optimize infrastructure components and services onGCP/AWS, including compute, storage, networking, and security.
Develop and implement best practices and standards for deploying and managingapplications, databases, and other resources on GCP/AWS.
Perform system and application performance tuning and optimization to maximizeefficiency and scalability.
Implement application performance monitoring (e.g. memory, logging,latency) and proactively identify monitoring gaps on an ongoing basis.
Perform weekly code deployment to the Production/Customer Certificationenvironment and and automate CI/CD pipelines to build images and deployments.
Evaluate all infrastructure changes/maintenance and determine potential forplatform impact and identify mitigating steps.
Act as a single point of contact, training and champion for the Enterpriseplatform initiatives that impact the service line.
Support Customer Support on merchant escalated issues specific toapplications. (e.g. increase latency).
Provide technical guidance and mentorship to team members, promotingknowledge sharing and professional development.
This is a hybrid position. Hybrid employees can alternate time between bothremote and office. Employees in hybrid roles are expected to work from theoffice 2-3 set days a week (determined by leadership/site), with ageneral guidepost of being in the office 50% or more of the time based onbusiness needs.QualificationsBasic Qualifications:* 10+ years of relevant work experience with a Bachelor's Degree or atleast 7 years of work experience with an Advanced degree (e.g. Masters,MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ yearsof relevant work experience.
Preferred Qualifications:* 12 or more years of work experience with a Bachelor's Degree or 8-10 yearsof experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or6+ years of work experience with a PhD.* Masters in Computer Science or related engineering field and 5 + years ofexperience in a highly-available Linux environment.* Extensive experience architecting and implementing operationalinfrastructure on Google Cloud Platform/Amazon Web Services.* Strong proficiency in infrastructure as code (IaC) concepts and tools,such as Terraform or CloudFormation, for automating infrastructure deployment.* Proven experience designing and optimizing scalable and highly availablecloud-based solutions.* Strong knowledge of cloud services, including compute, storage,networking, databases, and security.* Extensive Shell/Ruby/ReactJS/Python scripting knowledge* Proficient with Swarm and Kubernetes internal architecture, networking andcontainer micro service architectural pattern.* Deep rooted understanding of Linux Systems, Databases and Network concepts.* Experience with Enterprise monitoring solutions.* Strong work ethic, self-starter, ability to work in fast-paced,team-oriented environment.Additional InformationWork Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel5-10% of the time.Mental/Physical Requirements: This position will be performed in an officesetting. The position will require the incumbent to sit and stand at a desk,communicate in person and by telephone, frequently operate standard officeequipment, such as telephones and computers.