Lead Rate/Financial Analyst (Rate/Financial Analyst III): DORA/Division of Insurance

　　Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4342448)

　　Apply

　　

　　Lead Rate/Financial Analyst (Rate/Financial Analyst III): DORA/Division of Insurance

　　Salary

　　$5,959.00 - $7,747.00 Monthly

　　Location

　　Denver, CO

　　Job Type

　　Full Time

　　Job Number

　　SFA-4192-01/24

　　Department

　　Department of Regulatory Agencies

　　Division

　　Division of Insurance

　　Opening Date

　　01/23/2024

　　Closing Date

　　2/6/2024 11:59 PM Mountain

　　FLSA

　　Determined by Position

　　Primary Physical Work Address

　　1560 Broadway, Denver, CO 80202

　　Description

　　Benefits

　　Questions

　　Department Information

　　This announcement may be used to fill multiple vacancies.

　　The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado.

　　Consumer protection is our mission.

　　DORA values and promotes diversity, supporting a workplace that is inclusive of people from different backgrounds and experiences; creating an environment that is reflective of our communities; promoting positive relationships; and putting forth unique perspectives to fulfill our mission.

　　Employer-sponsored RTD EcoPass, with offices located at Civic Center Plaza, above the RTD Civic Center station and just a few blocks from RTD light rail.

　　Extensive work-life programs such as flexible schedules, training and professional development opportunities on a wide variety of subjects, and more!

　　Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP), which provides free, confidential counseling services.

　　Bike-to-work programs, including access to storage lockers and bike racks.

　　Flexible retirement benefits, including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans.

　　Medical and Dental Health Insurance for employees and optional coverage for their dependents.

　　Life Insurance for employees, and optional coverage for their dependents.

　　Paid Time Off, including 11 paid holidays.

　　Short- and long-term disability coverage.

　　Tuition assistance program.

　　Description of Job

　　The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado. DOI helps consumers by answering their questions, investigating their complaints, and helping them to understand their insurance. The division regulates and monitors insurance companies in Colorado, as well as insurance agents, ensuring all are following the law.

　　The Life and Health Rates and Forms Team work unit exists to enforce Colorado health insurance premium rating statutes and regulations by reviewing insurance carrier premium rate filings to ensure that premium rates are not excessive, inadequate, or unfairly discriminatory. This is accomplished by ensuring health insurance products comply with statutorily mandated coverage as well as ensuring health insurance products are not misleading or deceptive through the review of policy form filings.

　　Position : SFA 4192

　　This Lead Rate/Financial Analyst position is responsible for enforcing insurance laws and regulations by reviewing insurance carriers’ rate and form filings for the following types of insurance, including but not limited to: Medicare Supplemental Insurance, Long Term Care Insurance, Disability Income, Life Insurance, all Limited Benefit Plans such as Critical Illness, Indemnity, Occupational Accident, Paid Family Medical Leave, Credit, and Viatical Settlements. Additionally, this position reviews carriers’ publication of external information, i.e., consumer notification letters, rate information, advertising for Medicare supplement insurance, and assisting consumer affairs with complaints involving rate and form issues. This position supports and provides input on complex rate and filing issues when asked by other Rate Analysts on the team and handles complex investigations, complaints, and desk audits. This position assists with providing expertise on technical components of legislation as well as writing regulations and/or implementing new legislation or revising current regulations/bulletins for updated policy decisions. Finally, this position has the full responsibility of the training of the rates and forms analysts in the Life and Health Rates and Forms unit.

　　Duties include, but are not limited to:

　　Reviewing the actuarial referral process on an annual basis, to ensure that the more complex policies and/or rate changes are being identified by the rates and forms analysts and properly referred to the actuarial team;

　　Training all new rate/financial analysts on the rates and forms team;

　　Establishing a process for documenting the Division’s decisions for ambiguous or complex policy issues;

　　Reviewing and analyzing carriers’ historical data to determine if the carriers' rate change request is appropriate and justified, reviewing carriers’ rate filings to ensure that all data elements are submitted;

　　Analyzing and detecting problems or violations of insurance law, regulations and/or policy contract provisions by investigating the allegations presented in a complaint;

　　Assisting the supervisor in drafting new or amending current Colorado insurance rules and bulletins.

　　Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

　　MINIMUM QUALIFICATIONS (MQs):

　　Graduation from an accredited college or university with a bachelor's degree in business, business administration, business management, healthcare administration, healthcare management, political science, public administration, public health, public policy, political science, risk management and insurance or a closely related field; AND

　　Four (4) years of professional* experience which must include and/or take place in any of the following areas:

　　Experience working in the life and/or health insurance industry performing analyst or compliance functions, including reviewing and writing policies or forms; and/or

　　Experience working in a regulatory environment analyzing life and/or health insurance practices, performing quantitative and qualitative analysis of the health insurance market, including analyzing the practices of health insurance entities to determine regulatory compliance, or performing audits and/or examinations with a focus on health insurance, and/or investigating consumer complaints; and/or

　　Commercial life and/or health insurance experience working with consumers to resolve disputes in claims handling, policy services, compliance, and/or member services.

　　Document this experience in your application IN DETAIL , as your experience will not be inferred or assumed. Part time experience will be prorated.

　　SUBSTITUTIONS:

　　A combination of professional* work experience in the occupational field or specialized subject area of the work assigned to the job, which provided the same kind, amount, and level of knowledge acquired in the required education, may be substituted on a year-for-year basis for the bachelor's degree;

　　A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment may be substituted for the required experience on a year-for-year basis;

　　Certification, registration, or licensure as a Certified Insurance Examiner (CIE), Accredited Insurance Examiner (AIE), Certified Insurance Consumer Service Representative (CICSR), and/or a Market Conduct Management (MCM) designation, or similar professional designation will substitute for one (1) year of the required experience.

　　*Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

　　Preferred Qualifications :

　　Demonstrated experience working in a state government position, conducting research and analyzing insurance policies;

　　Demonstrated experience investigating complex insurance matters that involve diverse stakeholders;

　　Demonstrated experience analyzing insurance forms and polices;

　　Project management experience, including organizational skills and prioritization and delegating of tasks to other team members;

　　Demonstrated experience reading, interpreting, and communicating insurance statutes, rules, regulations, and policies;

　　Experience working with consumers and resolving insurance complaints/claims;

　　Experience analyzing the insurance market to inform policy decisions;

　　Demonstrated experience working in the insurance industry, specifically in the public sector.

　　Required Competencies: The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview):

　　Demonstrated written communication skills, including the ability to convey information to various stakeholders in a clear, accurate, and concise written manner;

　　Demonstrated verbal communication skills, including the ability to convey information to audiences in a concise manner effectively;

　　Demonstrated attention to detail;

　　Demonstrated critical thinking and analytical skills, including having the ability to evaluate information to apply knowledge and to decide on the most appropriate course of action;

　　Demonstrated prioritization skills, including planning, organizing tasks, and managing work assignments;

　　Demonstrated time management skills, including the ability to multi-task to effectively manage competing and constantly changing priorities to meet tight deadlines;

　　Customer service and interpersonal skills, including the ability to use de-escalation skills when necessary;

　　Complex problem-solving skills, including the ability to analyze situations and develop solutions;

　　Demonstrated ability to understand and abide by workplace principles, practices and behaviors as internally identified and defined by the division and department;

　　Leadership and mentoring skills, including the ability to manage the workload of a work unit;

　　Knowledge and familiarity with life and health insurance law and regulatory framework statutes and policies;

　　Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures;

　　Sound judgment and the confidence to make decisions on a routine basis;

　　Reliability, dependability, and accountability, including consistent work attendance and time management;

　　Ability to maintain confidentiality of all confidential, sensitive, and personal identifying information, personnel information, and any other confidential or proprietary information, as well as comply with all State and Department policies regarding professional conduct and professional practices;

　　Self-motivated, self-directed, self-starter, including the ability to work independently, learn new processes, utilize own knowledge and that of supervisor, and complete work with minimal supervision;

　　Demonstrated professional demeanor, including the ability to interact professionally with various stakeholders and internal staff;

　　Knowledge and understanding in the use of PC software applications including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Docs, Sheets, Slides, etc).

　　Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration.

　　The successful passing of a reference check and/or, if required, a background check.

　　A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, etc.

　　The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record.

　　This position requires the ability to travel up to 5% of the time, including staying over weekends when required; and the ability to transport equipment, including, but not limited to, laptop computers, printers, manuals, and supplies.

　　Effective September 20, 2021, employees will be required to attest to and verify whether or not they are fully vaccinated for COVID-19. Employees who have not been fully vaccinated may be required to submit to serial testing in the future. Upon hire, new employees will have three (3) business days to provide attestation to their status with proof of vaccination. Vaccinated employees must provide proof of vaccination.

　　Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the most recent State of Colorado’s Public Health Order and current guidance issued by the Colorado Department of Public Health & Environment.

　　Supplemental Information

　　PLEASE READ - Required Application Materials

　　Interested individuals must submit the following online:

　　A completed State of Colorado Application (log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or "see résumé," "see attachment," or "see addendum" statements, will not be accepted in lieu of a completed application form.

　　A current email address on your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from [email protected] and ‘@state.co.us’ addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders.

　　A detailed cover letter , explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this.

　　Comparative Analysis Process: Structured Application Review

　　Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants.

　　Veterans’ Preference : Candidates who wish to assert Veterans’ Preference should attach a copy of their DD214 to their application. Failure to do so will result in being denied Veterans Preference.

　　PLEASE NOTE: Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness. Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates.

　　The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

　　ADAAA Accommodations : DORA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Rachael Alkayali, at [email protected] or call (303) 894-2441.

　　Appeal Rights :

　　If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

　　An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand-delivered within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action.

　　For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.