This Position is for a Lead Operations a company located in Oxford.

　　Job Summary: As a Client Operations Management Lead, you'll manage the workflow of aâ?¯team in a fast-paced production environment that services, supports and mitigates risk for different types of property loans.â?¯ You enjoy the challenge of exercising your attention to detail and critical thinking skills to organize workflow to maximize efficiencies while delivering an exceptional client experience.â?¯ Your primary responsibilities are to manage workflow tasks, delegate project work, drive process improvement, and help develop the team through training and mentorship.â?¯ You also stay close to the work by assisting with complex escalations or working directly with clients. To excel in this role, you continually engage and motivate yourself by applying your organizational, communication, and influencing skills that drive team success.â?¯ We foster a learning culture that encourages personal and professional development, enabling you to thrive and reach your full potential. â?¯â?¯

　　Duties and Responsibilities: Assists leadership team with the management of daily operational activities for assigned team(s). Provides direction and guidance to team members.â?¯ May assist n scheduling and coordinating team activities. Consistently deliver exceptional client service in a high-volume production environment. Provide mentorship and training to team members. Conduct intricate research of property tax cases by utilizing advanced tools and resources including internal departments, third party sources, public agencies, and clients according to defined business procedures. Adhere to all required company and client driven standards and/or Service Level Agreements (SLAs). Performs simple to complex reporting events such as maintaining tax research files, searching and investigating tax research case information, and processing departmental documents requiring knowledge of functional operations. Track progress and provide status report to management on achievement of daily and weekly team goals. Lead or participate in projects or initiatives. Lead and direct client meetings. Provide primary operational support and communication for the assigned team(s). Serve as a change champion in order to meet goals and maximize team performance. Build, maintain and leverage strong professional relationships. Assistâ?¯in troubleshooting and resolving complex escalated issues.

　　Education and Qualifications: High school diploma, GED or equivalent required; bachelor's degree preferred. 6+ years of relevant experience. Client service-oriented experience required. Strong aptitude for leading people, with the ability to influence and motivate others. Ability to provide exceptional client service in a high-volume production environment. Ability to manage, prioritize and delegate tasks for assigned team(s). Ability to manage time, set priorities and meet deadlines for self and assigned team(s). Intermediate computer skills and technical mastery of relevant systems and applications. Ability to understand basic property related documentation from a variety of sources. Critical thinking to synthesize information from multiple sources to solve problems. Detail oriented to process and analyze data accurately.â?¯Ability to collaborate with others and provide status updates.â?¯â?¯Exceptional verbal and written communication skills. Willingness to continuously learn and develop.

　　Benefits: At CoreLogic, we support our employees in achieving their highest potential and provide the resources our team members need to succeed personally and professionally. We offer competitive benefits, training opportunities and professional advancement in a dynamic and diverse cultural environment.

　　AAP/EEO Statement: CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, ge der, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace.