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Lead Director COE
Lead Director COE-July 2024
Woonsocket
Jul 9, 2025
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
Healthcare
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About Lead Director COE

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Position Summary

  CVS Finance is embarking on a transformation journey, leading with the design and implementation of new Finance planning capabilities and enabling tools such as Anaplan. This effort will be part of an ongoing effort to enhance the Planning & Forecasting process across Finance. The Lead Director, COE role will be critical to establishing and managing the COE which will provide ongoing support for Anaplan and other planning tools as well as innovations that will improve the overall Planning & Forecasting processes.

  The Lead Director, COE will be responsible for establishing the build out of the steady state support model within the Planning CoE, while working with leaders (Executive Director up to Senior Vice President level) and key business stakeholders to deliver ongoing process optimization.

  The ideal candidate will have 8-10 years of IT Business Consulting experience, direct experience establishing a center of excellence, building and leading teams, stakeholder management and will be required to embrace an innovative and entrepreneurial mindset, relentlessly seeking best practices and technologies from within the CVS Health community and across the external environment and industry, as well as, have a wide-spread knowledge of the Finance process taxonomy including Capital Planning, Budget & Forecasting and other areas across FP&A

  Required Qualifications

  Minimum of 8-10+ Years of IT Business Consulting

  Experience dealing with ambiguity or uncertainty and ability to learn on the fly to understand and solve new problems

  Business process automation and leading technologies

  Finance and accounting processes and relevant systems

  • Identifying innovative Finance automation technologies and use cases (e.g., Anaplan)

  • Prioritizing Finance transformation initiatives and investments

  • Interpersonal skills, including the ability to interact and influence at all levels of the organization

  • Develops strong relationships and ability to influence at executive level; experience leading complex, global process and people transitions.

  Standing up and executing COE Governance Model

  • Communicate effectively with all levels of management; ability to break down IT terminology and present clear and concise information across the enterprise.

  Building and Leading Teams

  • Mentor, coach, and develop talent

  • Realize benefits from Finance transformation efforts

  • Identify and source Finance optimization and automation opportunities

  Preferred Qualifications

  • Process improvement methodologies (Six Sigma, etc.)

  • Finance value drivers across business segments

  Skill In:

  • Managing large-scale programs or transformations

  • Driving change across various stakeholder groups

  Ability To:

  • Build effective internal relationships

  • Identify process risks, issues, and mitigations throughout project lifecycle

  • Identify and source leading automation technologies and industry innovations

  Education

  Bachelor Degree, (Masters preferred) or equivalent work experience

  Experience with large scale technology implementation (5-10 years)

  Pay Range

  The typical pay range for this role is:

  $100,000.00 - $227,000.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

  In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

  For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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