We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

　　Working Arrangement

　　At Home

　　Job Description

　　Join our Group Benefits Technology Team!

　　Calling on a Lead Cloud Engineer who can seamlessly combine tech know-how with business insight to meet our cloud computing needs, including infrastructure design, maintenance, support and planning, and everything in between. Not only are you experienced in cloud-based tech, but you have a firm grasp of PaaS technologies, platforms and applications, and have intimate knowledge of how best to customize these for our business to help us become more secure and efficient. You are able to connect the dots and evolve our cloud capabilities over time, evolve your own capabilities as an engineer and keeping an eye on developments that can support our expansion.

　　Key Accountabilities:

　　Working in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company.

　　Planning, designing and developing cloud-based applications.

　　Handling cloud environments within company security guidelines.

　　Deploying and debugging cloud initiatives as needed in accordance with standard processes throughout the development lifecycle.

　　Educating teams on the implementation of new cloud-based initiatives, providing associated training as required.

　　Employing exceptional problem-solving skills, with the ability to see and tackle issues before they intensify into problems.

　　Using your extensive knowledge of APIs to design RESTful services, and integrate them with existing data providers, using JSON or XML as needed.

　　Lead and develop best practices for larger Cloud Engineer team.

　　Building and designing web services in the cloud, along with implementing the set-up of geographically redundant services.

　　Orchestrating and automating cloud-based platforms throughout the company.

　　Stay ahead of industry trends, making recommendations as needed to help the company excel.

　　Lead development team to builds, codes, tests, maintain high quality software.

　　Participates in Agile sprints and ceremonies; supports rapid iteration and development.

　　Translates user requirements into software requirements.

　　Responsible for owning the design, development, testing, maintaining and improving application APIs as a member of a team, works across key data, orchestration, rules and transactional stacks through the entire application and system development life cycle.

　　Has positive impact to specific organizational entities & has some understanding of the nature of the impact.

　　Creates and conducts executable tests, continuously integrating code into the overall software framework.

　　Reviews current software framework to identify defects and opportunities to improve performance and stability.

　　Completes and ensures completion of any required documentation required e.g. deployment, maintenance, support and business needs.

　　Researches technical strategies, third party tools, and current and new technologies to deal with emerging technical issues and improve development efficiency.

　　Promotes agile principles and methodology.

　　Applies disciplined coding practices to enable agility and delivery of high quality code.

　　Job Requirements:

　　Bachelor's degree or equivalent experience in Computer Science, Computer Engineering, Information Technology or relevant field.

　　Minimum 5 to 7 years+; demonstrated ability architecting scalable distributed systems.

　　Design experience in Cloud (Azure/AWS)

　　Experience with end-end enterprise implementation of AKS.

　　Experience working with Public/Private/Hybrid cloud architecture (PaaS) using AKS and Azure, Azure SQL, etc.

　　Experience in Terraform, Infra as Code, and Desired State Configuration.

　　Good knowledge of Unix and Bosh CLI.

　　Experience with end-to-end application development in open-stack technologies running in private, public or hybrid datacenter locations is preferred.

　　Software development in an agile environment with a focus on DevOps with CI/CD.

　　Ability to work independently and also in a dynamic team environment.

　　Continuous learner and ability to present solutions and complex technical aspects to different levels of audiences.

　　Excellent communication and presentation skills and ability to communicate at different management levels.

　　Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features.

　　Familiar with platform technologies, modern software architectures and API-driven development, scripting languages, technologies such as: API Gateways, Messaging, Data Event Streaming, REST, SOAP, Distributed Tracing, Relational and Document Database Interface/SQL.

　　Takes ownership of the quality and usability of code.

　　What can we offer?

　　A competitive salary and benefits packages.

　　A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

　　A focus on growing your career path with us.

　　Flexible work policies and strong work-life balance.

　　Professional development and leadership opportunities.

　　Our commitment:

　　Values-first culture

　　We lead with our Values every day and bring them to life together.

　　Boundless opportunity

　　We create opportunities to learn and grow at every stage of your career.

　　Continuous innovation

　　We invite you to help redefine the future of financial services.

　　Delivering the promise of Diversity, Equity and Inclusion

　　We foster an inclusive workplace where everyone thrives.

　　Championing Corporate Citizenship

　　We build a business that benefits all stakeholders and has a positive social and environmental impact.

　　About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

　　Salary & Benefits

　　The annual base salary for this role is listed below.

　　Primary Location

　　Waterloo, Ontario

　　Salary range is expected to be between

　　$107,730.00 CAD - $200,070.00 CAD

　　If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

　　Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.