About this role:

Wells Fargo is seeking a Change Delivery Lead (Lead Business Execution Consultant). Looking to work with Change Management partners helping our Customers and Employees prepare for Operational Readiness. The Change Delivery Team plans and coordinates the activities necessary to synchronize the code development with operational readiness while ensuring proper governance and policy compliance. These activities include things such as Change Control, Design Governance, End to End Testing, User-Acceptance Testing, Operational Readiness. Learn More about the careers area on business divisions at www.wellsfargojobs.com

In this role, you will:

Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives.

Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate.

Review strategic approaches and effectiveness of support function and business performance.

Perform assessments through fact finding and data requiring creative approaches to solving complex issues and develop appropriate solutions or recommendations.

Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans.

Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives.

Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management

Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large scale solutions

Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational

Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans

Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership

Provide direction to a cross functional team using business expertise

The Delivery Lead coordinates all change management and operational readiness activities which occur from Definition of Ready (DOR) of Features through post deployment.

Accountable for ensuring all change management work streams are identified, planned, executed, and ultimately align to the delivery of value from the product teams.

Accountable for ensuring end to end delivery activities meet all evidence of compliance in accordance with Enterprise Change Management Policies, HL Change Management Policies, Change Control Policies, and Product Operating Model.

Build relationships with Product and Operational Readiness partners and demonstrate leadership by communicating, planning, mitigating risks/issues, and collaborating across partner groups/teams to effectively drive and implement change.

Bring transparency and visibility on product/initiative delivery progress, dependencies, impediments, and risks through regular status reporting and written updates to stakeholders.

Partner with product, business and technology Leaders in the resolution of issues, risks and impediments by engaging appropriate resources and driving purposeful discussions.

Partner with Product Leaders to create transparency around changes in health status (yellow, red) immediately with root cause, mitigation plan, escalation or support needed from stakeholders and clear go to green plan.

Partner with change delivery leader to coordinate and execute product cabinet routines and activities required by ECM, Consumer Lending, and Home Lending, ensuring all evidence is evidencing requirements.

Help administer the change control process by following the Change Control Procedure and working with appropriate partners to ensure proper engagement and understanding from all impacted groups and securing necessary approvals prior to implementation.

Monitor source of record to ensure high data integrity/hygiene of epics, features, and user stories.

Accountable for executing and complying with the established delivery standards process for each implementation, following the escalation procedure steps when necessary, and providing transparency and regular updates to appropriate stakeholders and leaders.

Provide SME and/or coaching of the HL change management and change control procedures to new or novice team members and partnering groups

Required Qualifications:

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:

Experience in Home Lending Servicing

Ability to effectively partner and influence at the senior and executive level

Ability to implement a solution and communicate, in clear business terms, the benefits of the proposed risk management approach

Ability to develop improvement processes and implementation strategies to ensure business continuity/contingency plans

Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution

Experience conducting root cause analysis for data-driven process-related improvements

Experience leading efforts with multiple stakeholder groups

Ability to think strategically, implement, and deliver business objectives

Excellent verbal, written, and interpersonal communication skills

Experience with Consulting, Process Improvement, Process Mapping, Process Engineering, Cost Efficiency Initiatives, Problem Solving, Business Case Development, Collaboration, and Influence

Experience within Change Management methodologies and practices with application of risk assessment and control framework

Experience successfully leading teams through change and ambiguity

Experience with Change Control, Intake and SDLC processes

Proven and demonstrated leadership skills including relationship building, partnering and collaboration skills with clear ability to influence, gain buy-in and negotiate with a diverse group of key business partners/stakeholders including senior management.

Excellent written and verbal communication skills with experience presenting effective and influential presentations to senior management and other levels of the organization; ability to articulate complex concepts in a clear manner.

Strong growth mindset and empathetic servant leadership approach to Change Management, leading through influence rather than authority; strong collaboration and influencing skills to effectively work in a cross-functional team environment.

Experience with Agile practices and frameworks (e.g., Kanban, Scrum, etc.), iterative development, and workflow and collaboration tools, such as Confluence, Jira and Jira Align

Experience with Control Framework, Quality Review, Assurance and Monitoring Activities

Job Expectations:

This position is not eligible for Visa sponsorship.

This position requires compliance with all mortgages regulatory requirements and Wells Fargo's compliance policies related to these requirements. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

This position offers a hybrid work schedule. Preferred Locations listed below. Relocation assistance is not available for this position.

Posting Locations:

1525 WT Harris Blvd, Charlotte, NC

401 S. Tyron St, Charlotte, NC

800 S. Jordan Creek Pkwy, Des Moines, IA

1150 W. Washington ST, Tempe, AZ

550 S 4th St, Minneapolis, MN

1801 Park View Dr, Minneapolis, MN

250 E John Carpenter Fwy, Irving, TX

4102 Wiseman Blvd, San Antonio, TX

5150 E 42nd St, New York, NY

190 River Rd, Summit, NJ

2200 Concord Pike, Wilmington, DE

Pay Range:

NY- NYC pay range $115,900 to $206,100 Annually.

DE-Wilmington- Pay Range $106,300 to 188,900 Annually

Other Locations: Pay range $96,600 to $171,800 Annually

Job Posting may come down early due to volume of applicants : 7/5/2024

Pay Range

$96,600.00 - $206,100.00

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

401(k) Plan

Paid Time Off

Parental Leave

Critical Caregiving Leave

Discounts and Savings

Health Benefits

Commuter Benefits

Tuition Reimbursement

Scholarships for dependent children

Adoption Reimbursement

Posting End Date:

4 Jul 2024

* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Company: WELLS FARGO BANK

Req Number: R-378556-5

Updated: Tue Jul 02 01:20:17 UTC 2024

Location: SAN ANTONIO,Texas