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Lead Analyst, Tech Config Info Mgmt - Technical Production Support/SQL - Remote
Lead Analyst, Tech Config Info Mgmt - Technical Production Support/SQL - Remote-November 2024
Virtual
Nov 14, 2025
About Lead Analyst, Tech Config Info Mgmt - Technical Production Support/SQL - Remote

  JOB DESCRIPTION

  Job Summary

  Responsible for accurate and timely production support review of issues reported within our claims payment ecosystem (QNXT, Edifecs, etc.). Gains understanding of solution functionality through project inclusion and documentation review to understand proper claims processing for the applicable solution. Validates data received on claims to identify billing issues that will impact claims processing and payment. Monitor new solutions implemented to identify defects in the solution or configuration during warranty period.

  KNOWLEDGE/SKILLS/ABILITIES

  Understanding of Healthcare EDI Claims transactions to identify resolution for invalid rejections

  Understanding of complex claim payment methodologies

  Understanding of configuration solutions

  Ability to use critical thinking to analyze claim processing issues

  Knowledge of healthcare claims and claim processing from receipt through encounter submission

  Knowledge of configuration in QNXT strongly preferred

  Acts as a team lead, handling escalated issues through to resolution, assigning and prioritizing work for other team members as needed.

  Works with internal and external stakeholders to understand business objectives and processes associated with the enterprise.

  Problem solves with Health Plans and Corporate to ensure all end-to-end business requirements have been documented.

  Creates management reporting tools to enhance communication on configurations updates and initiatives.

  Negotiates expected completion dates with Health Plans.

  Writes complex ad-hoc reports

  Assists manager in establishing standards, guidelines, and best practices for the team

  Research and review new tools and techniques and provide recommendations to management

  Interprets complex business problems and technical issues

  Effectively communicates solutions through review meetings, written specifications, workflow diagrams, and/or proof of concept demonstrations

  Gains a deep understanding of Molina claims life cycle and all processes that affect claims payment

  Develops and maintain standards and best practices for the team

  Mentors junior analysts

  Participates in or leads project meetings

  Understands QNXT, AutoQ, and MCG functionality and schema

  JOB QUALIFICATIONS

  Required Education

  Bachelor's Degree or equivalent combination of education and experience

  Required Experience

  5-6 Years

  Preferred Education

  Graduate Degree or equivalent experience

  Preferred Experience

  7+ Years

  To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

  Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

  Pay Range: $65,791.66 - $142,548.59 / ANNUAL

  *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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