JOB DESCRIPTION
Job Summary
Responsible for accurate and timely production support review of issues reported within our claims payment ecosystem (QNXT, Edifecs, etc.). Gains understanding of solution functionality through project inclusion and documentation review to understand proper claims processing for the applicable solution. Validates data received on claims to identify billing issues that will impact claims processing and payment. Monitor new solutions implemented to identify defects in the solution or configuration during warranty period.
KNOWLEDGE/SKILLS/ABILITIES
Understanding of Healthcare EDI Claims transactions to identify resolution for invalid rejections
Understanding of complex claim payment methodologies
Understanding of configuration solutions
Ability to use critical thinking to analyze claim processing issues
Knowledge of healthcare claims and claim processing from receipt through encounter submission
Knowledge of configuration in QNXT strongly preferred
Acts as a team lead, handling escalated issues through to resolution, assigning and prioritizing work for other team members as needed.
Works with internal and external stakeholders to understand business objectives and processes associated with the enterprise.
Problem solves with Health Plans and Corporate to ensure all end-to-end business requirements have been documented.
Creates management reporting tools to enhance communication on configurations updates and initiatives.
Negotiates expected completion dates with Health Plans.
Writes complex ad-hoc reports
Assists manager in establishing standards, guidelines, and best practices for the team
Research and review new tools and techniques and provide recommendations to management
Interprets complex business problems and technical issues
Effectively communicates solutions through review meetings, written specifications, workflow diagrams, and/or proof of concept demonstrations
Gains a deep understanding of Molina claims life cycle and all processes that affect claims payment
Develops and maintain standards and best practices for the team
Mentors junior analysts
Participates in or leads project meetings
Understands QNXT, AutoQ, and MCG functionality and schema
JOB QUALIFICATIONS
Required Education
Bachelor's Degree or equivalent combination of education and experience
Required Experience
5-6 Years
Preferred Education
Graduate Degree or equivalent experience
Preferred Experience
7+ Years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $65,791.66 - $142,548.59 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.