Lab Manager

　　Location: Arlington, VA

　　Must have an active Secret Clearance

　　Node supports a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services.

　　Node is seeking a Lab Manager to support this critical customer mission.

　　Responsibilities:

　　Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision-making and execution of mission requirements

　　Support the implementation of new technologies and equipment in the lab environment

　　Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations

　　Advises and provides insight into the development of lab standard operating procedures (SOPs) and policies

　　Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users

　　Provide support for MacOS and iOS to users

　　Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues

　　Monitor and respond to users on IT helpdesk channels and phone lines

　　Assist in the management of user accounts and resetting credentials

　　Performing implementation of granular access control, and monitoring systems for acceptable performance and user accessibility, establishing back-ups, and monitoring systems security

　　Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur.

　　Requirements

　　Required Skills:

　　U.S. Citizenship

　　Must have an active DoD Secret clearance, TS/SCI clearance is preferred

　　Must be able to obtain DHS Suitability

　　5+ years of directly relevant experience in system administration

　　Experience with multiple operating systems, including Linux/Unix & MacOS

　　Experience and knowledge of networking and network administration

　　Experience with Virtual Private Networks (VPN)

　　Experience with virtual desktops (Citrix, VMWare)

　　Must be able to work collaboratively across physical locations

　　Desired Skills:

　　Experience working with SIEMs to include ELK and Splunk

　　Virtualization automation and optimization

　　Experience working with Jamf Pro, DEP, and Enterprise Connect implementation

　　Experience with writing technical procedures and standard operating procedures

　　Required Education:

　　BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years of lab management or systems administration experience.

　　Desired Certifications:

　　CEH

　　Sec+

　　Network+

　　CCNA

　　Company Overview:

　　Node. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.

　　Our Core Values help us in our mission. They include:

　　OUR CORE VALUES

　　Identifying theRIGHT PEOPLEand developing them to their full capabilities

　　Our customer’s “Mission” is our “Mission”. OurMISSION FIRSTapproach is designed to keep our customers fully engaged while becoming their trusted partner

　　We believe inSIMPLIFYINGcomplex problems with a relentless focus on agile delivery excellence

　　Our mantra is “SimpleSecureSpeed” in the delivery of innovative services and solutions

　　Benefits

　　We are proud to offer competitive compensation and benefits packages to include:

　　Medical

　　Dental

　　Vision

　　Basic Life

　　Long-Term Disability

　　Health Saving Account

　　401K

　　Three weeks of PTO

　　10 Paid Holidays

　　Pre-Approved Online Training