SUMMARY

　　Under the general supervision of the Order Fulfillment Manager, the Key Account Coordinator works alongside sales and purchasing teams to manage the TJX Companies' order fulfillment, ensuring customer’s success, just as much as our own success. In this collaborative work environment, the incumbent is a true champion of their account and works side-by-side with key stakeholders to ensure success.

　　ESSENTIAL DUTIES & RESPONSIBILITIES

　　Act as a liaison between sales executives and the internal team on order fulfillment tasks

　　Input orders, review inventory statuses, coordinate production for assigned accounts

　　Troubleshoot shipment issues

　　Order customer retail tickets

　　Track incoming product for your orders

　　Route shipments, prepare Bill of Ladings, Manifests, ASNs

　　Coordinate shipments from start to finish

　　Input date in Customer Portals

　　Review and maintain expert knowledge of Customer Vendor Guidelines

　　Other related duties as required.

　　QUALIFICATIONS

　　Must have experience working with TJX Companies

　　Ability to establish and maintain effective relationships with employees and management.

　　Ability to think critically and solve problems quickly and efficiently.

　　Strong organizational skills and attention to detail.

　　Ability to effectively communicate both orally and in writing.

　　Ability to work and respond quickly under pressure

　　Requirements

　　REQUIREMENTS

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

　　PREFERRED EDUCATION: BA or Associate Degree

　　EXPERIENCE: 3-5 years of experience in coordinating different customer accounts.

　　TECHNICAL KNOWLEDGE, SKILLS, & ABILITIES:

　　Proficient in MS Office programs (Excel, Word, etc.)OTHER SKILLS AND ABILITIES:

　　Working knowledge of inventory management and allocation preferred.

　　Ability to establish and maintain effective relationships with employees and management.

　　Ability to think critically and solve problems quickly and efficiently.

　　Strong organizational skills and attention to detail.

　　Ability to effectively communicate both orally and in writing.

　　Working knowledge of proper email etiquette with strong attention to detail.

　　Ability to work and respond quickly under pressure.

　　Data entry and 10-key

　　COMPENSATION: Range of $23-$35 per hour based on experience.

　　Benefits

　　Competitive compensation

　　Paid Holidays and PTO

　　Benefits plan including medical, dental, and vision

　　Company sponsored Life Insurance

　　401k

　　Profit Sharing