Position Description

　　Serco has an outstanding opportunity for a Part-Time IT Trainer/Course Developer to deliver instructor-led training to staff for a federal agency that is headquartered in Washington, DC. This is a hybrid position that will require you to be onsite in Washington, DC at least 1 day of the work week. O nly applicants who are US Citizens residing in the National Capital Region will be considered.

　　In this role, you will

　　Assist with curriculum development and the development and or revision of training materials

　　Assist with leading training courses on Microsoft Office Suite products (ie: Word, PowerPoint, SharePoint, Excel)

　　Translate doctrine into user documentation including: user guides, participant manuals, instructor manuals, quick reference cards, job aids, and desk references, etc.

　　Be familiar with instructional design concepts, practices, and procedures

　　Rely on experience and judgment to plan, accomplish goals, and improve processes

　　Qualifications

　　T o be successful in this role, you will have

　　US Citizenship

　　High School or equivant education

　　Ability to pass agency background check

　　Minimum 4 years of recent experience

　　producing technical documentation of user guides, participant manuals, quick reference cards, job aids, etc.

　　delivering virtual training via MS Teams and Zoom

　　conducting training on MS Office 365 (Word, Excel, PowerPoint, and SharePoint) software applications

　　applying formal instructional design methodologies to curriculum and development tasks

　　Excellent customer relations and professional interpersonal communication

　　Ability to travel up to 10% (infrequent)

　　Ability to work from the Washington, DC headquarters on occasion

　　Even better with:

　　Designing and/or developing training materials using MS Word Templates

　　Knowledge of Web Based Development (Adobe Captivate)

　　Knowledge of the fundamentals of MS Access

　　Company Overview

　　Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

　　To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

　　Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .

　　Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected] .

　　Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

　　Click here to apply now (https://careers-sercous.icims.com/jobs/62310/it-trainer-developer---part-time-on-call/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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　　ID 62310

　　Recruiting Location : Location US-VA-

　　Category Training

　　Position Type On-Call

　　Security Clearance Other

　　Clearance Details GAO does their own background checks

　　Telework Yes - May Consider Full Time Teleworking for this position