IT TECHNICIAN 3

　　APPROXIMATE ANNUAL SALARY - $47,021.76 to $69,008.40 PAY GRADE: 30

　　For more information on benefit and retirement programs, please see the sections below.

　　In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.

　　JOB INFORMATION

　　Work Type: Permanent, full time vacancies as they may occur in this geographical location.Department: Health and Human Services (http://dhhs.nv.gov/)

　　Division: Public and Behavioral Health

　　Location: Carson, Minden, Gardnerville, Genoa

　　Job Class Code: 07.940

　　RECRUITMENT INFORMATION

　　Announcement Number: 45858

　　Open to all qualified persons.

　　Posted 01/16/2024

　　Close Date: 01/30/2024

　　Recruiter:

　　CLARK MANDICHAK

　　Phone: (775)684-0154

　　Email: [email protected]

　　Applications accepted for another 0 Days 1 Hrs 16 Mins

　　The Position

　　Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.

　　The Division of Public and Behavioral Health is recruiting for an IT Technician 3. This position is located within the Office of Informatics and Technology (OIT) in Carson City. Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity;and establish user rights. Information Technology (IT) Technicians III monitor and maintain the help desk call center and work tracking software providing user support by remotely trouble shooting application and system problems; remote software upgrades and installs; management of inventory and security documentation; work ticket assignment to field technicians. This position must maintain knowledge of the principles, practices and techniques used in the installation, maintenance and support of the agency desktop environment. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. * THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*

　　To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/

　　To Qualify:

　　In order to be qualified, you must meet the following requirements:

　　Education and Experience (Minimum Qualifications)

　　Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience.Special Requirements

　　A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position is subject to call-out or call-back. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.The Examination

　　Application Evaluation Exam

　　The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.

　　INFORMATIONAL LINKS

　　For more information about state employment, visit the following:

　　Division of Human Resource Management: http://hr.nv.gov

　　Public Employees Retirement System: http://www.nvpers.org

　　Public Employees Benefits Program: http://pebp.state.nv.us

　　More Benefits Information: http://nvjobs.nv.gov/Applicants/EB

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　　Email

　　Direct Inquiries or Correspondence to:

　　Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204TDD for the Hearing Impaired (800) 326-6868 Division of Human Resource Management Southern Nevada 555 East Washington Avenue, Suite 1400 Las Vegas, Nevada 89101-1046TDD for the Hearing Impaired (800) 326-6868

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