Top Skills' Details

　　Prefer 1+ years of desktop support experience in an enterprise level environment (PC troubleshooting in walk-up environment)

　　Imaging device experience

　　Basic networking skills

　　Description:

　　At each of our supported locations, Deskside Technicians are responsible for resolving customer PC and device issues, conducting, maintaining and managing leased PC asset inventory and PC leased lifecycle, deploying and configuring PCs and installations and providing PC operations support. Responsible to execute their responsibilities within established SLAs and high levels of customer satisfaction.

　　Microsoft technologies including Windows 10, MS Office Suite, email. PC hardware troubleshooting and maintenance. Experience with Incident Management tool to receive, update, escalate and close incident tickets. Experience with PC refresh, asset management, PC lifecycle management. Managing responsibilities and priorities to achieve SLAs. Good oral and written communications required.

　　Additional Skills & Qualifications:

　　Strong organization and communication skills.

　　Must be comfortable working in plant environment.

　　Must live within a certain mile radius from plant.

　　Experience Level:

　　1+ Years of experience performing IT support/troubleshooting.

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.