Position Summary:

　　As an IT Systems Engineer, reporting to the Director of Information Technology, you will be part of a team responsible for the performance, stability, and operations of the internal IT infrastructure and Middlesex networks. This includes evaluating new technologies, hands-on technical support, standards and process improvement, and vendor management. This person will support and augment the current team and will play a key hands-on role.

　　Responsibilities:

　　Perform day to day administration to ensure performance, stability, and capacity for the operational IT infrastructure.

　　Assist with defining, procuring, and implementing IT infrastructure, support, and services consistent with Middlesex standards & guidelines.

　　Maintain and improve Meraki network infrastructure, robustness, and reliability at our headquarters, satellite offices, and project sites.

　　Identify, coordinate, and communicate resource requirements to support infrastructure projects.

　　Lead and support efforts related to data center consolidations and cloud first strategy.

　　Work with infrastructure partners to ensure stable and performing networks, servers, storage, telecom, and hosted systems.

　　Provide L2/3 support for the end-user computing environment and assist during major initiatives and high-ticket volumes.

　　Assists in the planning, design, documentation, implementation, and support of DR solutions.

　　Monitor, plan, and coordinate the distribution of client/server software, hotfixes, security patches, and service packs.

　　Maintain inventory for hardware and software resources including support agreements, licensing, version controls, etc.

　　Create and maintain technical documentation and drive process improvement with standard operating procedures.

　　Mentor service desk staff, promote a strong team environment and knowledge sharing.

　　On-call support during non-standard business hours as needed.

　　A limited amount of travel may be required.

　　Qualifications:

　　BS/BA in computer science, engineering, or relevant field; or equivalent job experience.

　　Experience: 5+ years of system, network, and support experience in IT.

　　Knowledge of Windows Server, Citrix, VMware, Active Directory, and O365 required.

　　Base knowledge of backup/restore and DR technologies, relational databases, BI reporting, and network protocols and hardware.

　　Familiarity with Meraki Network platform a plus.

　　Experience in analysis, implementation, and evaluation of IT systems and their specifications.

　　Sound understanding of computer systems (hardware/software), networks, etc., including cloud concepts (e.g., PaaS, SaaS, IaaS).

　　Familiarity with construction industry specific technologies, systems, and concepts a plus.

　　Necessary Attributes:

　　Must have exceptional communication skills both in written and verbal form.

　　Team player and with strong interpersonal skills.

　　Strong organizational and time management skills.

　　Attention to detail and follow-through a must.

　　Dedicated and hard working.

　　Strong customer service orientation.

　　The Middlesex Corporation is an "Equal O pportunity Employer-Minorities, Females, Veterans and Disabled Persons"

　　SAFELY Building America’s Infrastructure Since 1972

　　Robert W. Pereira founded The Middlesex Corporation (TMC) in 1972. Through his vision, drive and commitment to Safety, Quality and Excellence, the organization, now encompassing various companies throughout the United States is a leader in the heavy civil construction and paving industries. This year, The Middlesex Corporation was ranked by ENR as the 222nd largest contractor in the country out of more than 35,000 construction companies and 50th of the Top 50 Domestic Heavy Civil Contractors. The Middlesex Corporation is headquartered in Littleton, Massachusetts with regional offices in West Haven, Connecticut and Orlando, Florida.

　　The sustained success is a result of the Leadership and Team Members living the core values of Safety first in everything we do, Quality in all we offer, Integrity in the way we act and do business, Professionalism in how we represent ourselves and the company, Strong Work Ethic that produces positive results, and Commitment to the Success of all Team Members and Stakeholders.

　　Our Goal is to sustain our exemplary Safety record while growing into a diversified “Top 100 ENR Company” and being recognized as “One of the Best Places to Work.”

　　Please see HR for information on physical demands and work environment of this job.

　　Team Member Competitive Benefits:

　　401k Savings Plan with 25% Company Match

　　Health/Vision/Dental Insurance

　　Life/Disability Insurance

　　Paid Vacation/Holidays

　　FSA

　　Voluntary Benefits

　　Health Care Advocate

　　Tuition Reimbursement

　　Training

　　Team Member Referral Program

　　Please complete the employment application for consideration of employment with The Middlesex Corporation.

　　We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, disability, national origin, veteran status, sexual orientation, or other legally protected status.