Are you interested in pursuing opportunities in the IT field and intrigued by the chance to work in an agricultural setting? If you are passionate about technology, organized, responsible, and an excellent communicator, we’d love to talk to you about joining our team!
Who We Are:
The HORD team, nationally known for our world class pig production, is currently looking for an IT Support Specialist to join our team. Interested applicants must not have contact with pigs outside of those in the Hord herds.
A Day in the Life:
This key, entry-level position typically works 7:30am-4pm M-F, though evenings, weekends, and holiday hours may be required to address special projects or emergencies. The IT Support Specialist is responsible for troubleshooting and resolving IT productivity issues; interacting with Hord team members and vendors and a positive and supportive manner to ensure or restore optimum productivity; following documented workflows, phone logging, ticketing systems, and other established standards; educating team members in safe IT practices; and assisting with equipment repair, maintenance, and installation/setup.
The ideal candidate will be comfortable working in both farm and office settings and climbing legs/towers to assist with network equipment, in addition to consistently exhibiting ownership of work, follow-through, initiative, and effective communication.
What You Need:
An Associate’s Degree in an IT discipline or related field, or 2 years of proven experience working in information systems and IT operations
Experience with Windows operating systems components, navigation tools, common hardware and software related concepts
Ability to troubleshoot, diagnose and solve basic technical problems
Knowledge of Ethernet networking technologies; TCP/IP, switching, routing etc.
Listening, verbal, written and interpersonal skills
Customer service skills with the ability to remain sensitive and responsive to team member needs
Ability to translate technical information into understandable terms for a variety of audiences
Ability to pay close attention to details and keep meticulous records
Ability to maintain composure in stressful situations
Impeccable record of reliability/dependability
Your Rewards:
Compensation starting at $22/hour for those with <2 years experience; flexibility on starting compensation can be discussed with candidates having more experience
Paid vacation after 6 months, as well as personal days, and holidays
Medical, Dental, Vision, and Life Insurance (at less than $20/pay for our base plan)
401k with company match
Financial planning assistance
Recruitment bonus
We look forward to talking to you more in depth about the opportunities at HORD!
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