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IT Support Specialist
IT Support Specialist-March 2024
Bucyrus
Mar 28, 2026
About IT Support Specialist

  Are you interested in pursuing opportunities in the IT field and intrigued by the chance to work in an agricultural setting?  If you are passionate about technology, organized, responsible, and an excellent communicator, we’d love to talk to you about joining our team!

  Who We Are:

  The HORD team, nationally known for our world class pig production, is currently looking for an IT Support Specialist to join our team.  Interested applicants must not have contact with pigs outside of those in the Hord herds. 

  A Day in the Life:

  This key, entry-level position typically works 7:30am-4pm M-F, though evenings, weekends, and holiday hours may be required to address special projects or emergencies.  The IT Support Specialist is responsible for troubleshooting and resolving IT productivity issues; interacting with Hord team members and vendors and a positive and supportive manner to ensure or restore optimum productivity; following documented workflows, phone logging, ticketing systems, and other established standards; educating team members in safe IT practices; and assisting with equipment repair, maintenance, and installation/setup. 

  The ideal candidate will be comfortable working in both farm and office settings and climbing legs/towers to assist with network equipment, in addition to consistently exhibiting ownership of work, follow-through, initiative, and effective communication. 

  What You Need: 

  An Associate’s Degree in an IT discipline or related field, or 2 years of proven experience working in information systems and IT operations

  Experience with Windows operating systems components, navigation tools, common hardware and software related concepts

  Ability to troubleshoot, diagnose and solve basic technical problems

  Knowledge of Ethernet networking technologies; TCP/IP, switching, routing etc.

  Listening, verbal, written and interpersonal skills

  Customer service skills with the ability to remain sensitive and responsive to team member needs

  Ability to translate technical information into understandable terms for a variety of audiences

  Ability to pay close attention to details and keep meticulous records

  Ability to maintain composure in stressful situations

  Impeccable record of reliability/dependability 

  Your Rewards:

  Compensation starting at $22/hour for those with <2 years experience; flexibility on starting compensation can be discussed with candidates having more experience

  Paid vacation after 6 months, as well as personal days, and holidays

  Medical, Dental, Vision, and Life Insurance (at less than $20/pay for our base plan)

  401k with company match

  Financial planning assistance

  Recruitment bonus

  We look forward to talking to you more in depth about the opportunities at HORD!

  Powered by JazzHR

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