Introduction
At IBM, our Project Managers excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!
Your Role and Responsibilities
As the PM and BA for the IT Retail&Commercial team, collaborate and communicate with internal and external teams to manage delivery and operations.
Responsible for the delivery of retail team related projects/CRs, communicating with various internal and external teams, promoting project progress, and tracking performance after project launch.
Analyze requirements from within business or IT, determine management priorities, and provide solutions.
Operation and maintenance of existing projects:
a) Review supplier operation and maintenance monthly reports, manage SLA, handle various incidents and subsequent optimizations.
b) Perform migration optimization and resource management analysis for existing system VM -DevOps/PaaS.
c) Transfer knowledge of L1-L2 and collaborate with the operations team to provide optimization suggestions.
Complete the documentation for each stage of the project and handle the process and form filling in the client system .
Cooperate with changes in other peripheral systems.
Required Technical and Professional Expertise
More than 5 years of IT project management experience.
More than 2 years of experience in the retail fast-moving consumer goods industry.
Good communication skills, proactive, with experience in direct communication with business teams, and experience in working with multiple departments is preferred.
Optimistic and outgoing, adept at problem-solving, with experience in coordinating development teams.
Experience related to Azure DevOps/PaaS.
English listening, speaking, reading and writing abilities.
Preferred Technical and Professional Expertise
Cooperation or development management experience in CRM systems/data dashboards and other related systems is preferred.
Priority given to having a development background.
About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
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About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
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