Job Description

　　The IT Coordinator I is tasked with maintenance of systems and applications via the central command console in a multi-task, multi-platform computer environment. Manages, prepares, and distributes all printed output to the appropriate owner. Resolves failure point of systems, peripheral devices and applications and takes appropriate corrective action, as advised. Identifies problems requiring support from internal IT groups, users and vendors to Supervisor. Documents problems, resolutions, new processes and procedures.

　　COMPENSATION: The hourly rate for this position ranges from $32.00 to $32.25, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

　　If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

　　Job Responsibilities

　　Ability to communicate effectively with the service center, hardware engineers, user community and data center support areas.

　　Carries out and adheres to Computer Operations Security Policy and Procedures.

　　Is responsible for the availability and/or performance of internal system usage.

　　Oversees systems and applications for alerts, alarms or messages indicating failures, errors, interruptions or delays in processing or services.

　　Identifies, researches, and develops solutions for failure points of systems or applications.

　　Elevates problems to the Supervisor, appropriate level of support groups, hardware engineers, Service Center or user community.

　　Alerts the designated On-Call personnel of problems impacting systems, applications or environment (such as power, air-conditioning in the Data Center or Operations Center via a phone call or email).

　　Generates and submits a problem ticket for all issues.

　　Oversees the execution of jobs setup.

　　Stocks printers with paper/forms. Replenishes toner and maintains clean print room.

　　Attends and/or leads Computer Operations Shift Turnover Meeting to review schedules, problems, changes and provide updates of other Operations activities.

　　Assists data center users encountering problems or guides them to the accurate source.

　　At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

　　Qualifications

　　High School Diploma or equivalent experience.

　　Demonstrated ability as a computer operator.

　　Ability to read, comprehend and follow directives, write short correspondence and connect with other groups.

　　Ability to analyze problems and resolve reasonable actions with instruction.

　　Ability to work event-based hours and occasional non-traditional hours during season, which may include mornings, evenings, weekends and holidays is a requirement of the position.

　　Education

　　About Aramark

　　Our Mission

　　Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

　　At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

　　About Aramark

　　The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .