At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Investigator is responsible for identification, investigation and prevention of healthcare fraud, waste and abuse. The Investigator will utilize claims data, applicable guidelines, and other sources of information to identify aberrant billing practices and patterns. The Investigator is responsible to conduct investigations which may include field work to perform interviews and obtain records and/or other relevant documentation.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Assess complaints of alleged misconduct received within the Company

Investigate low to medium complex cases of fraud, waste and abuse

Detect fraudulent activity by members, providers, employees and other parties against the Company

Develop and deploy the most effective and efficient investigative strategy for each investigation

Maintain accurate, current and thorough case information in the Special Investigations Unit’s (SIU’s) case tracking system

Collect and secure documentation or evidence and prepare summaries of the findings

Participate in settlement negotiations and/or produce investigative materials in support of the later

Collect, collate, analyze and interpret data relating to fraud, waste and abuse referrals

Ensure compliance of applicable federal/state regulations or contractual obligations

Report suspected fraud, waste and abuse to appropriate federal or state government regulators

Comply with goals, policies, procedures and strategic plans as delegated by SIU leadership

Collaborate with state/federal partners, at the discretion of SIU leadership, to include attendance at work-groups or regulatory meetings

Communicate effectively, to include written and verbal forms of communication

Develop goals and objectives, track progress and adapt to changing priorities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Job Requirements

Bachelor’s degree OR Associates degree with 2+ years of equivalent work experience with healthcare related employment

Demonstrated basic level of knowledge in health care fraud, waste and abuse (FWA) OR 2+ years of experience in health care fraud, waste and abuse

Demonstrated basic level of knowledge in state or federal regulatory FWA requirements OR 2+ years of experience in state or federal regulatory FWA requirements

Demonstrated basic level of knowledge analyzing data to identify fraud, waste and abuse trends OR 2+ years of experience analyzing data to identify fraud, waste and abuse trends

Must participate in legal proceedings, arbitration, and depositions at the direction of management

Demonstrated basic level of proficiency in Microsoft Excel and Word OR 2+ years of experience with Microsoft Excel and Word

Ability to travel up to 25% within respective geographical area

Preferred Qualifications

Specialized knowledge/training in healthcare FWA investigations

Active affiliations:

National Health Care Anti-Fraud Association (NHCAA)

Accredited Health Care Fraud Investigator (AHFI)

Certified Fraud Examiner (CFE)

Certified Professional Coder (CPC)

Medical Laboratory Technician (MLT)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii, Washington, or Washington D.C Residents Only : The salary range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii, Washington, or Washington D.C residents is $48,300 to $94,500 per year. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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