JOB REQUIREMENTS: Description POSITION SUMMARY: This position will workwithin a strategic business unit which support and manage a number ofthe company\'s high profile accounts which utilize our distributionstrengths to meet their production needs. The role will work to satisfycustomers\' needs, respond to their queries in a timely manner andaspire to deliver a positive customer experience. Additionally, supportsthe development of long-term relationships with our customers throughpositive interaction within the business unit. ESSENTIAL DUTIES ANDRESPONSIBILITIES: Performs internal sales and external customercommunication Review of customer account health and profitability WurthBusiness Review interaction Interdepartmental communication Collaboratewithin business unit team to identify, research, and resolve customerissues Quoting Receipt and processing of all inbound customer RFQopportunities Opportunity information gathering Standard partidentification Assigning margin for opportunity profitability Follow-upon customer inquiries, open quotes, and unresolved requests to insureresolution Manage customer feedback Appropriate department routingCustomer Inventory Management Reporting action and maintenance Openorder report Inventory Days on Hand Stock Status Expediting withPurchasing Planners Communicate customer forecast changes Continuouslyidentify opportunities to improve our customer programs Management ofcustomer complaints, returns, invoicing issues Ensure complete customersatisfaction by providing prompt, courteous service Represent thecompany professionally at all times in a customer relations capacityPerforms other duties, as assigned QUALIFICATIONS, SKILLS & ABILITIES:Bachelor\'s Degree Preferred. High school diploma/GED Minimum 2 - 4years customer service or related experience is required Beginner tointermediate experience in Microsoft Outlook, Word and PowerPointBeginner to intermediate Excel skills SAP skills are advantageousAbility to read customer purchase orders Ability to work crossfunctionally to achieve required goals Ability to maintain and updateinformation daily Ability to communicate professionally through written,oral, or other forms... For full info follow application link. TheWurth Industry North America group of companies are Equal OpportunityEmployers and do not discriminate on the basis of an individual\'s sex,age, race, color, creed, national origin, alienage, religion, maritalstatus, pregnancy, sexual orientation or affectional preference, genetictrait or predisposition, carrier status, citizenship, veteran ormilitary status, and other personal characteristics protected by law.All applications will receive consideration for employment withoutregard to legally protected characteristics. Wurth will considerqualified applicants, including those with criminal histories, in amanner consistent with the requirements of applicable state and locallaws ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/B8383694B4204ADB