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Inpatient Care Coordinator, naviHealth
Inpatient Care Coordinator, naviHealth-July 2024
Murrysville
Jul 14, 2025
ABOUT UNITEDHEALTH GROUP
With offices around the world, UnitedHealth Group's headquarters are located in the Minneapolis metropolitan area.
10,000+ employees
Healthcare
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About Inpatient Care Coordinator, naviHealth

  Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our naviHealth product, we help change the way health care is delivered from hospital to home supporting patients transitioning across care settings. This life-changing work helps give older adults more days at home. We're connecting care to create a seamless health journey for patients across care settings. Join us to startCaring. Connecting. Growing together.

  Why naviHealth?

  At naviHealth, our mission is to work with extraordinarily talented people who are committed to making a positive and powerful impact on society by transforming health care. naviHealth is the result of almost two decades of dedicated visionary leaders and innovative organizations challenging the status quo for care transition solutions. We do health care differently and we are changing health care one patient at a time. Moreover, have a genuine passion and energy to grow within an aggressive and fun environment, using the latest technologies in alignment with the company's technical vision and strategy.

  Position Details:

  Location: Latrobe, PA Supporting Locations: Excela Health Latrobe Hospital (1 Mellon Way, Latrobe, PA 15650)

  Excela Health Westmoreland Hospital (532 W Pittsburgh St, Greensburg, PA 15601) Hours: 40 hours/weekly, full time. Monday through Friday, hours ranging between 8:00AM - 5:00PM

  The Inpatient Care Coordinator (ICC) plays an integral role in the "high risk" member's journey towards better well-being. By serving as the link between members and appropriate health care personnel, the ICC is responsible for identifying the appropriate post-acute care setting ensuring efficient, smooth, and prompt health care services will be delivered to the member following the acute care episode. The position also provides emotional support to both the member and their relatives and provides medical advice during the discharge planning process.

  Primary Responsibilities:

  Own the member relationship and is the single point of contact for hospitals with on-site engagement. On-site engagement defined as: EMR access Access to patients Engagement with hospital CM, D/C Planers, Social Workers, & Hospitalists Access to hospital census is preferred Own prospective skilled nursing facility requests that originate from an in-person request while on-site or from a call direct to the ICC personal line Approve prospective requests within established parameters Forward requests to utilization management partners if outside authorization parameters or if unable to complete the request Perform other duties and responsibilities as required, assigned, or requested

  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Required Qualifications:

  Active, unrestricted registered clinical license - Registered Nurse, Physical Therapist, Speech Language Pathologist, or Occupational Therapist 3+ years of clinical experience Proficient with Microsoft Office applications including Word, Excel and PowerPoint Willing or ability to support specific location(s) for on-site facility needs within 20-mile maximum radius of home location based on manager discretion. Reside within or near Latrobe, PA

  Preferred Qualifications:

  Experience working with an electronic health record (Cerner) 2+ years of Case Management experience Patient education background, rehabilitation, and/or home health nursing experience Experience working with geriatric population Knowledge of medical terminology Proven exceptional verbal and written interpersonal and communication skills Proven solid problem solving, conflict resolution, and negotiating skills Proven independent problem identification/resolution and decision-making skills

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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