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Infrastructure Engineer I
Infrastructure Engineer I-August 2024
Plano
Aug 25, 2025
ABOUT USAA
USAA is a private Fortune 150 financial services company that provides banking, insurance, and investment to the military community.
10,000+ employees
Financial Services, Insurance
VIEW COMPANY PROFILE >>
About Infrastructure Engineer I

  Why USAA?

  Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable business functions and IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled.

  The Opportunity

  Employer: United Services Automobile Association

  Tasks: Identify and manage existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. Design scalable infrastructure with minimal oversight, implement system change with consistency and autonomy, automate service delivery and maintenance tasks, and build monitoring and tooling for systems. Resolve complex production issues with independence by troubleshooting complex systems independently. Analyze complex outages to identify opportunities. Experiment with new patterns and technologies. Understand and consistently exercise engineering best practices, concepts, and patterns. Understand the customer and identify solutions and ideas for the customer with some assistance. Evaluate potential solutions with some oversight. May telecommute. (Ref: 20972.200.5)

  Requirements: Bachelor’s degree in Computer Science, Computer Engineering or related field and 4 years of experience in the job offered or in an engineering-related occupation. Position requires:

  Building, installing, upgrading, and migrations of Cassandra and Couchbase;

  Install NoSQL databases on new nodes from scratch and tuning the clusters;

  Linux operating system with shell scripting;

  Python scripting;

  Ansible for automation and orchestration in Cassandra platform;

  Server provisioning tool: Anvil;

  Building Prometheus server from scratch and publishing metrics;

  Creating dashboards in Grafana;

  Building Opscenter servers for Cassandra monitoring and scheduling backups or repairs, and documenting backup or restore procedures;

  Handling incident calls to resolve database issues and performing root cause analysis;

  Performing data center migration and documenting plans and procedures;

  Analyzing logs via Elastic search and Splunk;Service Now;

  Password Safe Tool; and

  DB Inventory Tool.

  Worksite: 5601 Legacy Drive, Plano, TX 75024

  Relocation assistance is Not Available for this position.

  This position is eligible for the Employee Referral Program.

  Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details.

  USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

  #DNP

  Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  If you are an existing USAA employee, please use the internal career site in OneSource to apply.

  Please do not type your first and last name in all caps.

  Find your purpose. Join our mission.

  USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

  USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

  USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

  USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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