Incident Analyst - Merchant Services

　　Atlanta, GA

　　Hybrid

　　Contract

　　$53.09/hr - $59.82/hr

　　Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Senior Business Execution Consultant in Atlanta, GA(Hybrid).

　　Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

　　Contract Duration: 6 Months

　　Required Skills & Experience

　　4+ years of Management consulting, Strategy Consulting, or Business Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.What You Will Be Doing

　　Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives.

　　Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations.

　　Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business.

　　Work independently to make recommendations for support function by providing support and leadership.

　　Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience.

　　Collaborate and consult with team leaders in developing project plans, policies and procedures.

　　Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners.

　　Incident Triage and Analysis: Monitor and assess incoming incident reports to determine severity and impact. Conduct initial analysis to identify potential root causes and impact on operations.

　　Incident Response and Resolution: Respond promptly to incidents according to established protocols and procedures. Collaborate with cross-functional teams to resolve incidents efficiently and effectively.

　　Documentation and Reporting: Maintain detailed records of incident details, response actions, and resolutions. Generate incident reports and communicate status updates to relevant stakeholders.

　　Escalation and Coordination: Escalate incidents to higher-level support or management as necessary. Collaborate with senior incident management personnel for complex or critical incidents.

　　Preventive Measures: Participate in the development and implementation of preventive measures to mitigate future incidents. Contribute to the improvement of incident response processes and workflows.

　　You will receive the following benefits:

　　Medical Insurance - Four medical plans to choose from for you and your family

　　Dental & Orthodontia Benefits

　　Vision Benefits

　　Health Savings Account (HSA)

　　Health and Dependent Care Flexible Spending Accounts

　　Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

　　Hospital Indemnity Insurance

　　401(k) including match with pre and post-tax options

　　Paid Sick Time Leave

　　Legal and Identity Protection Plans

　　Pre-tax Commuter Benefit

　　529 College Saver Plan

　　Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

　　Posted by: Anthony DAurizio

　　Specialization: Business Analyst

　　Motion Recruitment Partners is an Equal Opportunity Employer, including EOE Protected Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment background screening including a criminal check. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.