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Implementation Specialist
Implementation Specialist-March 2024
Durham
Mar 28, 2026
About Implementation Specialist

  Job Description Summary

  Job Description

  We are the makers of possible

  BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

  The Implementation Specialist is responsible for the installation and setup of the company’s pharmacy automation products. This will require onsite hardware and software implementation and training of the pharmacy staff. The installation will require physical and technical proficiency with the equipment. Must be willing to work extended and off-hours and be able to travel up to 90% of the time.

  Ideal candidates will be self-motivated, have pharmacy workflow experience, and practice in either the long-term care, retail, or acute care pharmacy environment. PC set-up or interface skills are a plus.

  Candidates can live anywhere in the United States, if there is access to an airport with commercial flight availability.

  Key Responsibilities

  Provides consulting assistance and coordination to the pharmacy during the implementation

  Installs pharmacy automation and trains pharmacy staff

  Works with a project manager to identify tasks and resources for the implementation

  Actively participates in the development of pharmacy training tools and instructs staff on the operation of products, both in person and via Webinar

  Refines pharmacy implementation plans, tools, and methodology based on lessons learned from each implementation

  Performs follow-up evaluations with pharmacies

  Skills and Experience

  Ability to work with design engineers, pharmacy consultants, and pharmacy personnel to identify equipment layout, system operations, and workflow

  Experience leading meetings and updating stakeholders

  Well-organized with a proven ability to manage projects and meet deadlines

  Good interpersonal and communication skills

  Experience as a pharmacy technician strongly preferred; CPhT credential desired

  Practical pharmacy system operations experience:

  Expert understanding of processes pertaining to medication administration, documentation, medication order flow, and medication delivery systems

  Understanding of the impact of automation systems in the pharmacy environment

  Prior computer systems implementation experience - file building, system configuration, integration testing, and personnel training

  Extensive experience working with customers

  Work environment and physical demands of this position

  The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

  This position may be subject to both outside environmental conditions as well as inside environmental conditions common to a pharmacy location during an installation or maintenance visit.

  Work will primarily be in the field involving long-term standing and frequent walking as well as include common hazards maneuvering through pharmacy locations.

  Work will also include working with fingers by picking, pinching, typing, and grasping often with repetitive motion.

  Must be able to carry, lift and push/pull up to 50 pounds frequently and up to 100 pounds occasionally.

  Must be able to stand up to 10-12 hours a day on occasion.

  Must have the ability to see, smell, hear, talk, climb, balance, stoop, kneel and twist, crouch, crawl, reach, grasp, sit, stand, and walk.

  Weekend and overtime and/or overnight work and travel may be required.

  Travel by car and/or air is required. Travel may consume 10%-90% of the workday.

  Additional physical duties may be required as necessary.

  While COVID-19 precautions are in effect, this role may require use of face masks/face coverings and gloves while working in customer pharmacies.

  For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

  Why Join Us?

  A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

  To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

  To learn more about BD visit  https://bd.com/careers

  Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

  Primary Work Location

  USA NC - Durham - Roche Drive

  Additional Locations

  Work Shift

  NA (United States of America)

  At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (https://jobs.bd.com/benefits) .

  Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

  Salary Range Information

  $26.60 - $41.20

  Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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