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IBM Mainframe Support Services Lead
IBM Mainframe Support Services Lead-August 2024
Seaside
Aug 17, 2025
About IBM Mainframe Support Services Lead

  Req ID: RQ165967

  Type of Requisition: Regular

  Clearance Level Must Be Able to Obtain: None

  Public Trust/Other Required: None

  Job Family: Systems Administration

  Skills:

  Computer Servers,Computer Systems,Software Support

  Certifications:

  CompTIA - Server+ - CompTIA - comptia security plus

  Experience:

  7 + years of related experience

  US Citizenship Required:

  Yes

  Job Description:

  The scope of the IT GEMS contract includes a full range of information technology (IT) services which include necessary hardware, software, and ancillary, components to support enterprise-level programs and environments. Support service areas include program management support, policy, procedures, and operations support, IT core services support, security compliance, customer and client services support, transformational IT support, and application migration support.

  At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Administrator Advisor joining our team to help support a program in Seaside, CA

  HOW an IBM Mainframe Support Services Lead WILL MAKE AN IMPACT:

  Leads the IBM z/OS Mainframe Support Services team and provides extensive mainframe expertise, technical lifecycle management of the IBM z/OS mainframe, software support, system monitoring, cybersecurity compliance, and performance analysis and planning using our ITIL-based ITSM4Gov approach.

  Monitors, patches, and troubleshoots problems, maintaining awareness of available patches, fixes, releases, and lifecycle plans and keeps the Mainframe SharePoint site updated with relevant information. Provides 24/7 on-call support, coordinating closely with the VNOC to address any emergencies or critical issues. Performs daily, weekly, monthly, semiannual, and annual system backups, following DMDC's approved SOPs. Creates and maintains SOPs, TTPs, and KBAs regarding mainframe operations and stores them in our QMS on SharePoint.

  Configures, implements, and manages Transmission Control Protocol/Internet Protocol (TCP/IP) and associated servers, coordinating with the VNOC on configurations and Virtual Private Network (VPN) requests. Monitors network components and troubleshoots hardware and software issues to ensure interoperability. Manages active and inactive accounts, ensuring proper access controls and security measures. Collaborates with functional teams, including Transformational IT, DR/COOP and Contingency Planning, and Cybersecurity, to plan and implement system improvements, backups, and DR strategies.

  Installs, configures, customizes, and manages Data Facility Storage Management System (DFSMS) for Removable Media Services (RMS) for tape library systems. Customizes Input/output definitions for LPARs, Open System Adapter, and Channel Path Identifier, ensuring proper integration and functionality. Collaborates with the Cybersecurity team to implement security patches and STIGs, maintaining Authorization to Operate (ATO) status and updating RMF documentation accordingly.

  Assists in planning the relocation of the IBM z/OS system, ensuring a seamless transition. As part of our CSI2 program, continuously optimizes processing capabilities and efficiencies through system tuning and other runtime improvements. Produces Mainframe Trend Analysis (Del 66) within 90 days of contract award and updated quarterly thereafter. Performs Mainframe Software updates (Del 67) within 30 days after receipt of software updates.

  WHAT YOU’LL NEED TO SUCCEED:

  Experience :

  Experience supervising a team of 2 or more team members

  Education :

  5-8 years of experience, BA/BS degree or equivalent years of experience

  Required Technical Skills :

  IAT II

  CompTIA Security+ IBM Certified System Administrator or equivalent

  Security Clearance Level :

  Active DOD Secret

  Location :

  Must be willing to work on-site Seaside, CA *With the potential opportunity for a hybrid arrangement

  GDIT IS YOUR PLACE:

  ● Full-flex work week to own your priorities at work

  ● 401K with company match

  ● Comprehensive health and wellness packages

  ● Internal mobility team dedicated to helping you own your career

  ● Professional growth opportunities including paid education and certifications

  ● Cutting-edge technology you can learn from

  ● Rest and recharge with paid vacation and holidays

  The scope of the IT GEMS contract includes a full range of information technology (IT) services which include necessary hardware, software, and ancillary, components to support enterprise-level programs and environments. Support service areas include program management support, policy, procedures, and operations support, IT core services support, security compliance, customer and client services support, transformational IT support, and application migration support

  The likely salary range for this position is $120,000 - $180,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

  Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

  We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

  We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

  GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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