Overview

　　Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family.

　　PenFed is hiring a (Hybrid) Director, Consumer Loan Lending Policy & Analytics at our Tysons, Virginia location. The primary purpose of this job is to own the end-to-end development and implementation of credit strategy/policy and conducting credit risk monitoring & analytics for Consumer Loan products, including Auto Loan, Unsecured Personal Loan, and any other loan products.

　　This position will contribute to setting up strategic goal / credit agenda and manage a team of managers & analysts. This position plays a critical role in enhancing consumer banking lending strategy and optimization to meet various business goals, i.e., optimize targeting & acquisition strategy, reduce losses, mitigate credit abuse risk, enhance lending program economics, and elevate member retention / engagement.

　　Responsibilities

　　Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

　　Manage automated/judgmental decisioning credit strategies for Consumer Loan programs.

　　Develop consumer loan credit policies and underwriting criteria, including approve/decline, line assignment, ability to pay & income verification and judgmental decisioning criteria.

　　Assist with defining consumer loan Credit Risk Appetite / Tolerance limits.

　　Develop targeting credit strategies to support business growth. Partner with business segment product owners in optimizing acquisition targeting/marketing campaigns that align with credit policies.

　　Partner with Product Team to define risk segmentation, loss expectations / risk premium to support Risk Adjusted Pricing.

　　Monitor credit quality, risk performance and economics of consumer loan portfolio on the ongoing basis to prevent or mitigate consumer loan losses.

　　Perform business line program deep dive and monitoring on credit policy change to drive credit policy optimization and risk mitigation strategies, inform corporate strategic decisions, enable better member experience, and improve efficiencies.

　　Drive monitoring and analysis of credit risk for both organic and acquired portfolio, prepare related management / Board reporting, and provide insights on emerging credit trends and implications on Allowance for Loan Losses.

　　Provide risk analytics to support credit expansion by overseeing credit aspects of onboarding of acquired portfolios and product launch.

　　Act as a strategic and trusted partner with Product Team as they evaluate new asset classes/products.

　　Partner with key stakeholders in various groups (Credit Risk Modeling, Product, second line Credit Risk, Compliance, Operations, Finance and Enterprise Risk Management) to identify areas of opportunity and spearhead initiatives to enable profitable growth while minimizing credit risk exposure and adapting to changing economic and regulatory environment.

　　Manage analysts to achieve team’s strategic goals, training and assisting development of skills and cultivating credit culture.

　　Maintain strong working knowledge of consumer lending related regulations to ensure compliance. Remain abreast of financial regulatory developments in credit risk management and best practices within the industry.

　　Participate in external and internal audits, and regulatory examinations as needed.

　　Identify required data and work with data stewards to understand data source, ensure data quality and retrieve data on a timely basis. Contribute to credit data mart and corporate database designs.

　　Provide thoughtful leadership and foster collaboration towards the attainment of corporate goals.

　　Qualifications

　　Equivalent combination of education and experience is considered.

　　Bachelor’s degree in business, Economics, Quantitative Discipline or Equivalent, Finance is required. MBA or Master’s degree in the related field is highly preferred.

　　Minimum of twelve (12) years’ experience in credit strategy, credit policy & analysis or credit risk management in financial services industry.

　　Minimum of five 5 years of direct management experience.

　　Experience in Consumer Lending products including Credit Card, Auto Loan and Unsecured Personal Loan.

　　Experience in building support to gain acceptance and buy-in on credit decisions in a collaborative environment. Ability to provide business leadership and partnering skills to help drive the organization towards critical decisions and deliverable results.

　　Excellent written, verbal communication and presentation skills. Demonstrate strong clear thinking and succinct delivery of message. Ability to explain complex topics simply to a wide variety of audiences.

　　Self-motivated and strong people skills to actively lead and implement ideas in a cross-functional team environment.

　　Proven project management skills, ability to manage multiple projects.

　　Strong skills in various data analysis and visualization tools including PowerPoint, Excel, Tableau and SQL are required. Proficiency with statistical tools (R, Python) is preferred.

　　Supervisory Responsibility

　　This position will supervise employees.

　　Work Environment

　　While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

　　Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

　　Travel

　　Ability to travel to various worksites and be on-call will be required.

　　About Us

　　Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.