Housing Services Housing Counselor

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　　Housing Services Housing Counselor

　　Salary

　　$25.45 - $30.08 Hourly

　　Location

　　Des Moines, IA

　　Job Type

　　Regular Full-Time

　　Job Number

　　3525-1-2024

　　Department

　　Housing Services

　　Opening Date

　　01/17/2024

　　Closing Date

　　2/12/2024 4:00 PM Central

　　FLSA

　　Non-Exempt

　　Bargaining Unit

　　AFSCME

　　Occupational Group

　　Civil Service

　　Location of Vacancy

　　Housing

　　Recruitment

　　Entrance

　　Selection Method

　　EDUCATION AND EXPERIENCE RATING: An education and experience rating will be completed on all qualified applicants. Those applicants deemed most qualified may be scheduled for an interview. Qualified applicants who need a reasonable accommodation must inform this office at (515) 283-4213 or TTY Iowa Relay at 711 or 1-800-735-2942, by the application closing.

　　Description

　　Benefits

　　Questions

　　Distinguishing Features of the Class

　　Position Overview: The Housing Counselor is responsible for working with clients to help them prepare for the purchase of a home and the subsequent responsibilities of homeownership. Provides counseling and group education to clients seeking, financing, purchasing, maintaining, and renting or owning a home, including administrative responsibilities.

　　Come work with us! The City of Des Moines promotes a healthy work life balance and offers a comprehensive benefits package including:

　　Residency Incentive Program

　　Alternative Work Schedule Options

　　Paid Volunteer Time-Off

　　Parental Leave

　　Vacation and Sick Leave

　　12 Paid Holidays

　　Health/Dental/Life/LTD Insurance

　　Wellness Programs and Activities

　　Tuition Reimbursement and Continuing Education Programs

　　Public Service Student Loan Forgiveness Benefit

　　Defined Benefit Pension Plan through IPERS

　　Deferred Compensation Plan with City Match up to 2.5%

　　Voluntary Insurance Benefit Options

　　Employee Discount Program

　　Acceptable Experience and Training

　　Graduation from an accredited college or university with a Bachelor’s degree in sociology, psychology or related field, and

　　Some experience in social work, community services pertaining to housing counseling or a housing-related field, or

　　An equivalent combination in which one year of experience in social work, community services pertaining to housing counseling or a housing-related field may be substituted for one year of education. However, no more than two years of experience may be substituted for two years of education.

　　College transcripts must be submitted to the City of Des Moines Human Resources Department by the application deadline to receive credit. Please send electronically to [email protected], by fax to 515-237-1680, or by mail or hand delivery to 1551 E MLK Jr Pkwy, Des Moines, IA 50317 by the application deadline.

　　Required Special Qualifications

　　Candidates for positions in this class must submit a transcript, either official or unofficial, from the college or university degree awarded;

　　Candidates for positions in this class must pass a post-employment offer physical examination and drug screen;

　　Possession of a valid Iowa driver’s license or evidence of equivalent mobility;

　　HUD housing counseling certification within six months of employment.

　　Examples of Essential Work (Illustrative Only)

　　Establishes client files, prepares client case plans, and provides direct homeownership and/or renters counseling.

　　Meets individually with clients to provide financial coaching and housing counseling, using HUD’s Housing Counseling Rules and Regulations as a guide.

　　Provides homeownership education classes and prepares clients for homeownership.

　　Makes client referrals tailored to each client’s unique circumstances.

　　Works with clients to prepare a budget, track expenses and provide strategies for budget improvements.

　　Develops and assists clients with action plans to help them meet their goals.

　　Assists clients in accessing and understanding financial programs and calculators.

　　Conducts in-take interviews; makes determinations of eligibility for housing and social services assistance.

　　Confers with various housing and social service agencies, realtors, lenders, and creditors, exchanging necessary information regarding clients.

　　Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.

　　Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas.

　　Responds to citizens’ questions and comments in a courteous and timely manner.

　　Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities.

　　Performs related work as required.