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Housekeeper/Room Attendant
Housekeeper/Room Attendant-March 2024
Big Sur
Mar 29, 2026
About Housekeeper/Room Attendant

  Description:

  Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.

  We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

  At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned.We are currently seeking dedicated and detail-oriented individuals to join our housekeeping team.

  Responsibilities include but are not limited to:

  Perform daily cleaning and sanitization of guest rooms and public areas according to hotel standards.

  Ensure all amenities and supplies in guest rooms are replenished.

  Pay meticulous attention to cleanliness and presentation, striving for impeccable standards.

  Report any maintenance issues, damages, or missing items to the appropriate department.

  Greet guests in a friendly and professional manner while maintaining a high level of customer service.

  Respond promptly to guest requests and ensure their satisfaction with housekeeping services.

  Work collaboratively with other housekeeping staff to ensure a seamless and efficient cleaning process.

  Communicate effectively with other departments to meet guest needs.

  The hourly rate for this position is $18.50.

  Hyatt is proud to offer exceptional benefits, which include

  Annual allotment of free hotel stays at Hyatt hotels globally

  Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.

  A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

  Paid Time Off

  Medical, Dental, Vision, 401K with company match after 30 days of employment

  Ventana Big Sur colleagues enjoy

  Paid meal breaks

  Gas stipend for qualified candidates

  Complimentary daily meal

  Our Commitment to Diversity, Equity, and Inclusion

  Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

  Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  Qualifications:

  Previous experience in housekeeping, preferably in a hotel setting.

  Ability to maintain high standards of cleanliness and presentation.

  Strong attention to detail and organizational skills.

  Excellent communication and interpersonal skills.

  Physical stamina and the ability to lift and carry heavy objects.

  Knowledge of proper cleaning techniques and the use of cleaning equipment.

  Flexibility to work weekends and holidays as needed.

  Primary Location: US-CA-Big Sur

  Organization: Ventana Big Sur, An Alila Resort

  Pay Basis: Hourly

  Job Level: Full-time

  Job: Housekeeping/Laundry

  Req ID: BIG000698

  Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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