HOSTJob TypePart-timeDescription
Good things come to those who wait!
This position will be located in Valparaiso, Indiana. Training will begin mid-September to be ready for our October open.
With each passing day, we draw closer to the realization of an ambitious dream - the opening of Phase 1 of our remarkable 140,000 sq. ft. American Factory building on South Campbell in Valparaiso! Salvaging rich history and continuing to write our own story. As we progress on this inspiring adventure, one thing is certain: Journeyman is honored to be an integral part of the vibrant Valpo community.
This Fall, Phase 1 will open for business, complete with a full-service, American fare restaurant, brewery, distillery, private events spaces, and more! Were looking for like-minded individuals who want to be a part of a legacy of which we may all be proud Seize an opportunity unlike any other; join a truly unique and rapidly expanding organization and showcase your hard work, determination, positivity, and authentic hospitality.
The Host position is the control arm of Front of House Operations. Tasked with quoting wait times and ensuring guests are seated in a timely manner. The position is a true career and plays an integral role in our guest service by being the first contact for those interested in dining with us. You will set the expectations for Journeyman's service once guests arrive and be the last interaction they have with a Joureyman Team Member.
At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.
Heres a peek at what you will receive as a Journeyman employee:
Outstanding Growth Opportunity!Paid Time Off - begins accruing onDay 1401(k) with Employer MatchMedical Insurance - 30+ hours/weekDental, Vision, Life, Supplemental Insurance options - 20+ hours/weekFree Monthly Bottle of Spirit (21+)Unlimited $300 Referral BonusesLoyalty Incentives (ask about our 5-Year Bottle Reward!)25% Employee DiscountMonthly Founders' Tour with Bill and Johanna WelterAnnual Employee Putting Competition3 Annual Employee PartiesShoes for Crews (Affordable Footwear)All team members must uphold and embody Journeymans Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.CORE VALUES
GRIT
Having a positive attitude that no challenge is too greatUnderstanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to successThere is no substitute for grit and putting in the time and effort. Good things will come from those efforts10,000-hour rule. Malcom Gladwell: it takes 10,000 hours of intensive practice to be greatALWAYS A JOURNEYMAN
Excellence is a lifelong pursuit and mastery is an illusionThe joy is in the daily work and pursuit of excellence, not in the final destinationA focus on continual improvement and doing our best1st CUSTOMER
Treating every customer with the mindset that they are the businesss 1st ever customerTreating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experienceClean facilitiesBeing available to the customer and timely responses in any capacityThis mindset extends to our vendors, suppliers, partners, and especially our fellow employeesNever take the customer or employee for granted362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed.AMBASSADOR
Taking pride and ownership in your workEngagement and active participation in your work and company activitiesBeing a positive force in the wor place; creating a culture of positivityExtending common courtesy to self, employees, vendors, and guestsBeing an evangelist and promoter of the company and brandPRINCIPAL DUTIES:
Greet guests in a friendly fashion and welcoming manner in order to determine their needs.Share knowledge and information of Journeyman Distillery products and company history including the American Factory building.Understand and communicate to guests our available food and beverage products, as well as Journeyman/Union Hall accommodations and services.Nurture an excellent guest experience.Seat guests or putting them on a wait as necessary.Ensure availability of menus, preparing them with special cards as necessary.Communicate information relevant to reservations, large parties, events, etc. to all staff members.Operate seating system, and tour reservation software.Take to-go orders, answer guest queries, and take messages over the phone.Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate location.Keep entrances to building and workspace clean and welcoming throughout shift.Requirements
PHYSICAL, MENTAL AND VISUAL SKILLS:
Must be at least 18 years of age or older.Must speak English fluently, and be able to write in basic English.Good organizational skills and verbal communication skills.Ability to use logical or rational thinking to solve problems.Ability to perform job functions with attention to detail, speed and accuracy.Ability to visually inspect food and beverage orders, read order forms and ensure that orders comply with the customers request.Ability to stand for 6-8 hoursAbility to perform moderate physical work; may be required to lift up to 50 pounds occasionally, up to 30 pounds frequently and up to 25 pounds of food trays carrying over their head constantly and performing such activities as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping for up to five hours without sitting.