Req #: 235952

Department: UW MEDICAL CENTER - MONTLAKE - TELESERVICES

Posting Date: 07/08/2024

Closing Info: Closes On 07/22/2024

Salary: $3,568 $4,393 per month

Shift: Night Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.

UWMC's Teleservices Unit has an outstanding opportunity for a Hospital Operator .

WORK SCHEDULE

100% FTE, Nights

10:30 pm - 7:00 am

Tuesday through Saturday POSITION HIGHLIGHTS

Provide 24/7 coverage answering the University of Washington Medical Center (UWMC) switchboard

Receive and route calls for our patients, their families and staff while providing excellent customer service

Provide multiple communication services such as alpha-numeric and overhead paging and two-way radio communications PRIMARY JOB RESPONSIBILITIES

Answer and transfer external and internal calls to the main number for the UWMC. Screen calls as necessary to answer questions and determine the nature of the business involved.

Provide paging services using our staff directory and medical on-call schedule.

Monitor and respond to alarms.

Receive and dispatch emergency calls (including Code Blue and other medical emergencies).

Provide afterhours coverage for the MEDCON service.

Perform other related duties as necessary (including acting as Lead Operator). MINIMUM REQUIREMENTS

High School Diploma, or GED Certificate; AND one year of experience as a Telephone Communications Operator, or equivalent. Six months of additional qualifying experience may substitute for required education. ABOUT UW MEDICAL CENTER-MONTLAKE UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street. Excellence. Exploration. Education. Become part of our team. Join our mission to make life healthier for everyone in our community. UW Medicine – Where your Impact Goes Further UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.