Description You might be interested in Robert Half's new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced work environment at a company in the Healthcare/NHS industry. We have a great opportunity for a creative with a talent for solving both routine and unique problems. In this position, you will support local and field users in a highly visible role that has a positive impact on both the department and the company. Located in Stamford, Connecticut, the Help Desk Analyst opportunity is a permanent role.

　　Your responsibilities

　　Assist and follow up on technical help tickets submitted via phone, email, and walk-ups

　　Provide IT support for operating systems, productivity software, and a variety of other applications used internally

　　Diagnose recurring technical issues and implement solutions to address the root of the problems

　　Independently investigate and implement solutions to technical issues Requirements - Demonstrated knowledge of user administration and bug fixing in a client server environment

　　Strong problem solving and analytical skills

　　Knowledge of Service Desk

　　Solid understanding of Audio Visual

　　Proven experience in installing and configuring operating systems, networked and local printers, and business applications

　　IT support ticketing system experience highly valued

　　Familiarity with basic networking concepts Technology Doesn't Change the World, People Do.®

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .